DIGITAL WORKFORCE

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AI Operations SpecialistSample task

ARRIVAL NOTICESample

Linked shipment: CP-IM-1024
Arrival location: Xiamen · CNXMN
Cargo details: 2 × 40HQ · General cargo
Estimated arrival: 2026-10-20

Container tasks organized2 handoffs still need human confirmation

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YOUR TEAM, AMPLIFIED

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Operations & delivery/ DIGITAL EMPLOYEE

AI Operations Specialist

Coordinate shipment work, milestones, partners and charge evidence

What this role handles

Organize jobs and open tasks
Follow milestones and partner receipts
Hand off execution and charge evidence

01 / ReceivedConfirmed order、Shipment record and milestonesSources linked within permissions

02 / ProcessedOrganize jobs and open tasksOrganize evidence; retain missing items

03 / Handed offDocumentation, billing, partnersCritical decisions await human confirmation

Critical operations, milestone confirmation, exceptions and closure

Explore this role

Fictional colleague · Fixed workflow preview · No AI call

CONFIGURE YOUR TEAM

Configure a team for your business.

Illustrative role configuration

Selected 5 role templatesChoose roles → Define tasks → Confirm permissions → Agree handoffs

One person may hold several roles. Selection creates no real AI colleague or permissions.

TRY A TASK

Try a sample. Inspect the output.

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Packing list · Sample source

PACKING LIST

Shipment: CP-IM-1024

Container: 2 × 40HQ

Gross weight:18,000 KG

Source retained · Current version V2

Shipment fields · To review

Gross weight16,000kgConflicting source values

A person checks critical fields against the source and confirms them.

SHARED CONTEXT

Every role shares the same business evidence.

Company knowledge & SOPs

Reference authorized rules, experience and versions

Document recognition & checks

Link sources; retain gaps, differences and evidence

Tasks & handoffs

Route outputs to the right person and track confirmation

Permissions & audit

Record evidence and actions; allow human takeover

How do tools, skills, agents and the runtime fit together?

Roles hold responsibilities. Tasks define scope. Tools execute actions, skills capture methods and workflows coordinate waiting and handoffs. The runtime controls permissions, state and evidence. Shared knowledge supports every role.

START WITH YOUR BUSINESS

Start with one role and one type of task.

Map your workflow, choose a starting point and agree how to evaluate it.

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