# Crossport product overview: freight forwarding, AI colleagues and collaboration Crossport is an AI-native collaboration platform for international freight forwarders. It connects teams, global partners and existing systems around each shipment, starting with a defined task and evaluating results step by step. ## Audience For growing mid-sized international freight forwarders and cross-border logistics companies connecting customer needs, fulfillment, charges and business insights. ## Workflow CRM → Rates and quotations → OMS orders and commitments → FMS bookings and operations → WMS / TMS / CMS execution → Tracking and customer service → Billing → Finance and business insights. ## Scenarios / 场景 - [Arrival delivery, hard to track](https://crossport.work/i/en/solutions/destination/): Which shipment is stuck? Who takes the next step? - [Critical deadlines, easy to miss](https://crossport.work/i/en/solutions/deadlines/): Pickup, delivery and empty return. Act before deadlines are missed. - [Operations–finance handoff gaps](https://crossport.work/i/en/solutions/ops-finance/): What happened, why is it charged, and who confirms? - [Missed charges, unclear margin](https://crossport.work/i/en/solutions/billing/): Every incurred charge has a clear confirmation and billing path. - [Customer updates, too much chasing](https://crossport.work/i/en/solutions/service/): Updates with sources. Replies with evidence. - [Scattered documents, repeat entry](https://crossport.work/i/en/solutions/documents/): One source document. Review it, then reuse it. - [Export quotations](https://crossport.work/i/en/solutions/quote/): From inquiry to order, keep price conditions clear. - [New business expansion](https://crossport.work/i/en/solutions/expansion/): Bring established workflows to new teams and markets. ## AI roles / 岗位 - [AI Sales Specialist](https://crossport.work/i/en/digital-workforce/sales/): Organize customer needs and prepare follow-up and quotation handoffs - [AI Trade-lane Pricing Specialist](https://crossport.work/i/en/digital-workforce/rate/): Organize capacity and rates into verifiable pricing evidence - [AI Customer Service Specialist](https://crossport.work/i/en/digital-workforce/tracking/): Capture customer needs and follow progress and external replies - [AI Operations Specialist](https://crossport.work/i/en/digital-workforce/destination/): Coordinate shipment work, milestones, partners and charge evidence - [AI Documentation Specialist](https://crossport.work/i/en/digital-workforce/document/): Prepare and check documents with versions and approval evidence retained - [AI Billing Specialist](https://crossport.work/i/en/digital-workforce/reconciliation/): Review charges and invoices; prepare billing and difference records - [AI Finance Specialist](https://crossport.work/i/en/digital-workforce/finance/): Organize AR/AP and reconciliation documents; follow invoicing and terms ## Modules / 模块 - [Customer management CRM](https://crossport.work/i/en/platform/crm/): Connect customer opportunities and service feedback - [Rates & quotations](https://crossport.work/i/en/platform/rates/): Find pricing evidence. Make quotation terms clear. - [Order management OMS](https://crossport.work/i/en/platform/oms/): Make customer orders clear and execution evidence-based - [Forwarding operations FMS](https://crossport.work/i/en/platform/fms/): Track operations and exceptions from booking to delivery - [Warehouse collaboration WMS](https://crossport.work/i/en/platform/wms/): Connect warehouse facts to customer commitments - [Transport execution TMS](https://crossport.work/i/en/platform/tms/): Every pickup and delivery has a task and receipt - [Customs collaboration CMS](https://crossport.work/i/en/platform/cms/): Bring documents, declarations and releases into the shipment - [Shipment tracking](https://crossport.work/i/en/platform/tracking/): A factual source behind every update - [Billing & settlement](https://crossport.work/i/en/platform/billing/): Find business evidence behind every charge - [Finance collaboration](https://crossport.work/i/en/platform/finance/): See accounts, differences and business results clearly - [Control tower & customer service](https://crossport.work/i/en/platform/control-tower/): Give every important exception an owner who follows through - [Data & business insights](https://crossport.work/i/en/platform/analytics/): Base business decisions on consistent definitions ## Capability and evidence limits This website presents a product framework and constructed examples, not a claim that every capability is live. Tracking, sailing and HS tools show fixed examples; the currency calculator uses visitor-supplied inputs. Role previews make no real AI calls, upload no documents and write to no business system. Authorized people confirm critical operations, documents, charges and payments. Xiamen Zhijie International Logistics Co., Ltd.: the provided scope is ocean-import operations and finance collaboration. Enabled modules, workflow changes, testimonials, outcome data and publication materials still require verification. No return-on-investment claim is made. ## Contact / 联系 The first conversation clarifies workflows, documents and systems, a priority task and an evaluation method. Email i@iamhamu.com or view the WeChat QR code on the contact page. https://crossport.work/i/talk/ --- # Crossport 产品说明：国际货代、AI 数字员工与业务协同 Crossport 是面向国际货代的 AI 原生业务协同平台。围绕同一票业务，连接团队、全球伙伴与已有系统，从一类任务开始逐步验证。 ## 服务对象 面向成长中的中型国际货代与跨境物流企业，帮助团队连接客户需求、履约、费用与经营信息。 ## 业务链 获客 CRM → 运价与报价 → OMS 委托与服务承诺 → FMS 订舱与货代作业 → WMS / TMS / CMS 履约协同 → 追踪与客户服务 → 计费结算 → 财务与经营分析。 ## Scenarios / 场景 - [到港交付，进展难掌握](https://crossport.work/i/solutions/destination/): 哪票卡在哪，下一步谁接手？ - [关键期限，容易漏跟](https://crossport.work/i/solutions/deadlines/): 提柜、送货、回空，别等超期才发现。 - [操作财务，交接不顺](https://crossport.work/i/solutions/ops-finance/): 发生了什么，为什么收费，交给谁确认？ - [费用漏收，利润看不清](https://crossport.work/i/solutions/billing/): 每笔已发生费用，都能找到确认与计收去向。 - [客户催问，回复总靠追](https://crossport.work/i/solutions/service/): 进展有来源，回复有依据。 - [资料分散，重复录入多](https://crossport.work/i/solutions/documents/): 一份原文，核对后接着用。 - [出口询报价](https://crossport.work/i/solutions/quote/): 从询价到委托，价格条件讲清楚。 - [新业务拓展](https://crossport.work/i/solutions/expansion/): 把成熟流程带到新的团队与市场。 ## AI roles / 岗位 - [AI 销售专员](https://crossport.work/i/digital-workforce/sales/): 整理客户需求，准备跟进与报价交接 - [AI 航线商务专员](https://crossport.work/i/digital-workforce/rate/): 整理资源和价格，准备可核对的报价依据 - [AI 客服专员](https://crossport.work/i/digital-workforce/tracking/): 承接客户需求，跟进进展与对外回复 - [AI 操作专员](https://crossport.work/i/digital-workforce/destination/): 组织每票作业，跟进节点、伙伴与费用依据 - [AI 单证专员](https://crossport.work/i/digital-workforce/document/): 准备与核对单证，保留版本和确认依据 - [AI 结算专员](https://crossport.work/i/digital-workforce/reconciliation/): 核对业务费用与账单，准备计收和差异记录 - [AI 财务专员](https://crossport.work/i/digital-workforce/finance/): 整理应收应付与核销资料，跟进开票和账期 ## Modules / 模块 - [客户经营 CRM](https://crossport.work/i/platform/crm/): 把客户机会与服务反馈接起来 - [运价与报价](https://crossport.work/i/platform/rates/): 把价格依据找得到，报价条件说得清 - [订单管理 OMS](https://crossport.work/i/platform/oms/): 把客户委托讲清楚，让执行有据可依 - [货代作业 FMS](https://crossport.work/i/platform/fms/): 从订舱到交付，把每票操作和异常跟进清楚 - [仓储协同 WMS](https://crossport.work/i/platform/wms/): 让库内实绩接上客户承诺 - [运输执行 TMS](https://crossport.work/i/platform/tms/): 每一次提送货，都有任务和回执 - [关务协同 CMS](https://crossport.work/i/platform/cms/): 把资料、申报回执与放行放回业务中 - [物流追踪](https://crossport.work/i/platform/tracking/): 让每次更新都有事实来源 - [计费与结算](https://crossport.work/i/platform/billing/): 每一笔费用，都能找到业务依据 - [财务协同](https://crossport.work/i/platform/finance/): 看清账款、差异与经营结果 - [控制塔与客户服务](https://crossport.work/i/platform/control-tower/): 让重要异常有人接手、有人跟到结果 - [数据分析与经营决策](https://crossport.work/i/platform/analytics/): 让经营判断建立在一致口径上 ## 能力与证据边界 官网展示产品框架与构造业务示例，不代表全部功能已上线。工具中的箱货追踪、船期和 HS 查询目前为固定展示；汇率计算使用访客输入值。岗位预演不调用真实 AI，不上传单证，不自动写回业务系统。重要业务、单证、费用和付款由授权人员确认。 厦门志捷国际物流有限公司：已提供的业务范围为海运进口业务操作和财务协同办公。具体启用模块、流程变化、客户评价、效果数据和发布材料仍待核验；不作收益承诺。 ## Contact / 联系 首次沟通明确当前流程、资料和系统条件、优先切入任务与验证方法。邮件联系 i@iamhamu.com，或在联系页查看微信二维码。 https://crossport.work/i/talk/ --- # Website page content / 官网页面正文 ## Crossport｜AI 原生国际货代协同平台 https://crossport.work/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 AI 员工 与 Crossport 一起管好每一票 暂停切换 为成长中的国际货代而设计。 让 AI、团队与全球伙伴，围绕每一票业务一起工作。 聊聊我的业务 Crossport 业务协同工作台 操 客 财 团队协作 演示工作空间 搜索业务 ⌘ K 工作台 运单与交付 2 客户委托 费用与结算 团队与伙伴 海运进口 运单与交付 今日工作 运单交付 客户委托 费用结算 每一柜，都有下一步。 CP-IM-1024 · 洛杉矶 厦门 2 × 40HQ 场景演示 · 示例数据 业务总览 资料与凭证 协同记录 查看依据 柜号 / 箱型 海关放行 船司放货 码头可提 交付与还箱 CXDU 1024681 40HQ · 柜A 已放行 已放货 已确认 已签收 待还箱 TCLU 2035792 40HQ · 柜B 已放行 已放货 已确认 待送货 待预约 2 个柜 · 分别跟进 业务状态 进行中 下一步 柜 A · 确认回空预约与回执 员工确认 AI 操作专员 围绕这票业务，整理下一步 资料已关联 到港、单证与放行信息 回到同一票业务。 来源可查看 仍有事项待确认 柜 A 已签收待还箱；柜 B 送货预约待确认。 保留待办，继续跟进 重要判断交给员工 示例预演 · 未调用 AI 01 逐柜交付 02 客户委托 03 费用结算 播放预演 业务进展、关键依据、下一步交接，在同一处看清。 观看流程预演 SOLUTIONS 让团队的每一份忙碌， 都更接近结果。 从你熟悉的工作开始，看见 AI、团队与伙伴怎样一起推进。 01 到港交付 02 关键期限 03 操作财务 04 费用漏收 05 客户催问 06 资料分散 07 出口询报价 08 新业务拓展 到港交付，进展难掌握。 哪票卡在哪，下一步谁接手？ 查看完整解决方案 场景演示 · 示例数据 CP-IM-1024 海运进口 逐柜履约中 柜号 / 箱型 海关放行 船司放货 码头可提 交付与还箱 CXDU 1024681 40HQ · 柜A 已放行 已放货 已确认 已签收 待还箱 TCLU 2035792 40HQ · 柜B 已放行 已放货 已确认 待送货 待预约 2 个柜 · 分别跟进 业务状态 进行中 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 放行条件，分别核对。 海关放行、船司放货、码头可提独立确认。 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 逐柜推进，交接有据。 签收、回空、费用跟随各柜实际进展。 柜 A · CXDU 1024681 已签收，等待还箱回执。 跟进回空预约 操作 CUSTOMER STORY / 01 客户业务范围已提供 让操作与财务， 围绕同一票业务协作。 厦门志捷国际物流有限公司 海运进口业务操作 × 财务协同办公 从客户的真实业务范围出发，了解海运进口操作与财务协同的需求。 查看客户案例 CROSSPORT / CUSTOMER STORIES 让每一次交接， 都有迹可循。 SEA IMPORT × FINANCE 行业概念插画 · 非客户现场 客户访谈与现场影像 待采集 客户 厦门志捷国际物流有限公司 业务范围 海运进口操作与财务协同 后续证据 使用流程、客户评价与效果待核验 ONE CONNECTED BUSINESS 从第一条商机， 到每一次交付与复盘。 客户、商务、操作、仓配、关务与财务，围绕同一条业务链协作。 查看平台全景 01 获客与客户 02 询价与报价 03 委托与接单 04 订舱与单证 05 运输与仓配 06 交付与服务 07 结算与账款 08 经营与复盘 01 / 08 业务正在推进 需求与商机 客户画像、沟通记录与跟进计划，交接给负责商务。 客户经营 CRM AI 销售专员 承接到下一环节 客户需求 · 跟进记录 关联业务对象 · 保留来源与确认 海运 · 空运 · 铁路 · 公路 · 联运 客户与全球伙伴按权限协同 播放流程预演 目标业务框架；具体运输方式、服务与接入范围按实际核验。 权限与数据管理 DIGITAL WORKFORCE 熟悉的岗位， 新的工作方式。 数字员工承担明确任务。员工保留业务判断、客户承诺与关键确认。 按我的团队配置 AI 销售专员 商务与资源 AI 航线商务专员 商务与资源 AI 客服专员 业务交付 AI 操作专员 业务交付 AI 单证专员 业务交付 AI 结算专员 结算与财务 AI 财务专员 结算与财务 业务交付/ DIGITAL EMPLOYEE AI 操作专员 组织每票作业，跟进节点、伙伴与费用依据 这个岗位承担什么 整理作业与待办 跟进节点和伙伴回执 交接实绩与费用依据 01 / 收到 已确认委托、业务单与节点 来源按授权关联 02 / 处理 整理作业与待办 整理依据，保留缺项 03 / 交接 单证、结算、伙伴 重要判断等待员工确认 关键作业、节点确认、异常处置与结案 播放岗位工作示例 查看岗位详情 虚拟员工形象 · 固定流程预演 · 未调用 AI 企业知识、SOP、资料识别与任务记录，由各岗位按权限共用。 ONE CONNECTED PLATFORM 从客户委托，到每一次交付。 按业务阶段组织模块，逐步连接你的现有系统与团队。 查看平台与全部模块 01 客户与承诺 客户经营 CRM 运价与报价 订单管理 OMS 02 履约与交付 货代作业 FMS 仓储协同 WMS 运输执行 TMS 关务协同 CMS 物流追踪 03 费用与经营 计费与结算 财务协同 控制塔与客户服务 数据分析与经营决策 平台框架 · 范围按实际核验 把客户委托讲清楚，让执行有据可依 物流服务委托、货物需求、服务范围和客户确认 了解订单管理 OMS 组织与伙伴 资料与版本 任务与异常 数字员工 权限与审计 BUILT AROUND YOUR WORK 接上你已有的工作。 先确认对象、数据和读写边界，再决定连接方式。 查看系统连接 邮件、单证与表格 授权资料与可核对来源 Crossport 协同工作 业务对象、任务与确认 已有业务与财务系统 接口和写回范围待核验 START SMALL, GO FURTHER 从你现在的工作开始。 01 从一个流程开始 找到重复、断点与异常最多的环节。 了解开始方式 02 从一个岗位开始 界定可以交给 AI 的任务与人工判断。 了解开始方式 03 接上已有工作 核对系统、资料、权限和交接方式。 了解开始方式 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 国际货代解决方案｜Crossport https://crossport.work/i/solutions/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 SOLUTIONS 从你的业务问题， 找到适合的解决方案。 看真实的工作怎样完成，再了解哪些岗位与模块一起参与。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 到港交付，进展难掌握 逐柜状态、责任与下一步 关键期限，容易漏跟 期限轴、任务与回执 操作财务，交接不顺 业务事实、费用依据与确认记录 SOLUTIONS 找到最值得先改善的环节。 从你熟悉的工作开始，看见 AI、团队与伙伴怎样一起推进。 01 到港交付 02 关键期限 03 操作财务 04 费用漏收 05 客户催问 06 资料分散 07 出口询报价 08 新业务拓展 到港交付，进展难掌握。 哪票卡在哪，下一步谁接手？ 查看完整解决方案 场景演示 · 示例数据 CP-IM-1024 海运进口 逐柜履约中 柜号 / 箱型 海关放行 船司放货 码头可提 交付与还箱 CXDU 1024681 40HQ · 柜A 已放行 已放货 已确认 已签收 待还箱 TCLU 2035792 40HQ · 柜B 已放行 已放货 已确认 待送货 待预约 2 个柜 · 分别跟进 业务状态 进行中 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 放行条件，分别核对。 海关放行、船司放货、码头可提独立确认。 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 逐柜推进，交接有据。 签收、回空、费用跟随各柜实际进展。 柜 A · CXDU 1024681 已签收，等待还箱回执。 跟进回空预约 操作 BUSINESS COVERAGE 业务范围，按条件逐步确认。 运输方式与服务产品分别组织；框架覆盖不等于功能全部上线。 TRANSPORT MODES 运输方式 海运 空运 铁路 公路 多式联运 SERVICE PRODUCTS 服务产品 整箱 拼箱 头程 小包 海外仓补货 海运·整箱 当前主要资料与演示围绕海运进口及后段；具体产品范围按业务确认。 WORKING TOGETHER 流程、岗位与系统，一起配合。 谁来承担这些工作？ 按实际岗位，查看数字员工的任务与交接。 由哪些模块支撑？ 订单、作业、费用与账款，沿业务连起来。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 货代 AI 数字员工｜Crossport https://crossport.work/i/digital-workforce/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 DIGITAL WORKFORCE 熟悉你的业务， 也遵循你的分工。 按货代的真实岗位组织数字员工。从一类任务开始，把经验变成整个团队的能力。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 AI 操作专员 任务示例 到港通知 ARRIVAL NOTICE 示例 关联业务 CP-IM-1024 到港地点 厦门 · CNXMN 货物信息 2 × 40HQ · 普货 预计到港 2026-10-20 已整理逐柜待办 仍有 2 项交接待员工确认 看这个岗位怎样工作 YOUR TEAM, AMPLIFIED 按你的团队，找到对应岗位。 不是每家企业都需要七个独立岗位；可按实际职责组合。 AI 销售专员 商务与资源 AI 航线商务专员 商务与资源 AI 客服专员 业务交付 AI 操作专员 业务交付 AI 单证专员 业务交付 AI 结算专员 结算与财务 AI 财务专员 结算与财务 业务交付/ DIGITAL EMPLOYEE AI 操作专员 组织每票作业，跟进节点、伙伴与费用依据 这个岗位承担什么 整理作业与待办 跟进节点和伙伴回执 交接实绩与费用依据 01 / 收到 已确认委托、业务单与节点 来源按授权关联 02 / 处理 整理作业与待办 整理依据，保留缺项 03 / 交接 单证、结算、伙伴 重要判断等待员工确认 关键作业、节点确认、异常处置与结案 播放岗位工作示例 查看岗位详情 虚拟员工形象 · 固定流程预演 · 未调用 AI CONFIGURE YOUR TEAM 先配置一支适合业务的团队。 海运进口团队 海运出口团队 自选岗位 岗位配置示意 AI 销售专员 AI 航线商务专员 AI 客服专员 AI 操作专员 AI 单证专员 AI 结算专员 AI 财务专员 已选 5 个岗位模板 选择岗位 → 划定任务 → 确认权限 → 约定交接 一人可兼多岗；选择不创建真实数字员工或授予权限。 TRY A TASK 先用一份示例，看看输出。 打开交互示例 装箱单 · 示例原文 PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG 保留来源 · 当前版本 V2 业务字段 · 待核对 总毛重 16,000kg 原文存在差异 关键字段由员工核对原文并确认。 SHARED CONTEXT 所有岗位，共用一套业务依据。 企业知识与 SOP 按授权引用企业规则、经验与版本 资料识别与核对 关联原文，保留缺项、差异与来源 任务与交接 把输出交给合适的人，跟进待确认 权限与审计 记录依据与动作，允许人工接管 工具、技能、智能体与运行框架怎样配合？ 岗位承接职责；任务界定范围；工具执行具体动作；技能沉淀做法；工作流安排等待与交接；运行框架控制权限、状态与证据。共享知识支持各岗位工作。 START WITH YOUR BUSINESS 从一个岗位和一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 货代系统平台：OMS、FMS 与全链路协同｜Crossport https://crossport.work/i/platform/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 THE CROSSPORT PLATFORM 让业务、团队与 AI， 围绕同一票一起工作。 订单、履约、费用与经营信息沿业务连接。可以从最需要的环节开始，接上已有投入。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 一票业务 关联示例 客户委托 服务范围与承诺 OMS 运单与执行 分段、单证与逐柜实绩 FMS 费用与账款 计收依据与确认记录 结算 / 财务 PLATFORM PANORAMA 看见全局，也能从一个环节开始。 参与者与入口、业务主线、履约协同、数字员工和共享底座，在同一张全景里理解。 CROSSPORT / 平台全景 目标架构 · 能力与接入范围按实际确认 客户 · 货代团队 · 海外代理 · 仓库 · 车队 · 关务伙伴 各自参与，按权限协作 统一入口 官网与客户门户 / 业务工作台 / 邮件 / 企业协作工具 / API 物流工具 业务主线 点击阶段，查看工作与模块 01 获客与客户 客户需求、商机与跟进 02 运价与报价 资源、价格与报价条件 03 订单与服务承诺 货物、服务范围与客户要求 04 货代作业与订舱 运单、订舱、单证与分段 05 计费与结算 计收依据、账单与差异 06 财务与账款 应收应付、核销与账期 07 数据与经营决策 业务复盘、服务与利润口径 贯穿每个业务环节 AI 数字员工 与组织运行框架 理解任务 → 调用技能与工具 → 核对结果 → 员工确认与交接 按真实岗位配置 集成与数据连接 连接已有系统、承运人、运价、追踪与申报服务。 确认对象与读写范围 共享底座 组织权限 · 主数据 · 单证知识 流程规则 · 任务记录 · 事件与审计 查看治理与人工确认 履约协同中枢 业务单、航段、任务、责任人、节点与异常，关联同一票业务 WMS 仓储与货物作业 TMS 提送货与运输执行 CMS 关务与贸易合规 控制塔与客户服务 作业实绩与费用依据回到计费、账款和经营复盘； 跨方式物流追踪 贯穿运输与交付。 当前阶段 /客服专员 订单与服务承诺 货物、服务范围与客户要求。数字员工先整理与核对，业务承诺、对外发送和重要写回交由员工确认。 查看模块 EXPLORE THE MODULES 按工作阶段，深入每个模块。 客户经营 CRM 把客户机会与服务反馈接起来 运价与报价 把价格依据找得到，报价条件说得清 订单管理 OMS 把客户委托讲清楚，让执行有据可依 货代作业 FMS 从订舱到交付，把每票操作和异常跟进清楚 仓储协同 WMS 让库内实绩接上客户承诺 运输执行 TMS 每一次提送货，都有任务和回执 关务协同 CMS 把资料、申报回执与放行放回业务中 物流追踪 让每次更新都有事实来源 计费与结算 每一笔费用，都能找到业务依据 财务协同 看清账款、差异与经营结果 控制塔与客户服务 让重要异常有人接手、有人跟到结果 数据分析与经营决策 让经营判断建立在一致口径上 WORK ACROSS ROLES 同一票，在不同角色间交接。 操作 01 业务实绩 签收单 · 变更记录 关联同一票业务 结算 02 费用依据 计收核对 · 差异记录 关联同一票业务 财务 03 账款确认 应收应付 · 核销资料 待授权人员确认 客户和伙伴视图按授权限制字段。 查看权限与数据管理 CONNECT WHAT YOU HAVE 保留已有投入，先连接最需要的环节。 01 从一个流程开始 找到重复、断点与异常最多的环节。 了解开始方式 02 从一个岗位开始 界定可以交给 AI 的任务与人工判断。 了解开始方式 03 接上已有工作 核对系统、资料、权限和交接方式。 了解开始方式 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 实施与合作：从一类业务任务开始｜Crossport https://crossport.work/i/pilot/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 IMPLEMENTATION & PARTNERSHIP 从一个真实问题开始， 按结果决定下一步。 小步快跑，让流程和团队一起磨合。先约定范围、分工与结果的判断方式。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 01 梳理真实流程 02 用样本验证 03 限定范围试行 04 复盘，再深入 YOUR STARTING POINT 从你现在的工作开始。 01 从一个流程开始 找到重复、断点与异常最多的环节。 了解开始方式 02 从一个岗位开始 界定可以交给 AI 的任务与人工判断。 了解开始方式 03 接上已有工作 核对系统、资料、权限和交接方式。 了解开始方式 HOW WE WORK TOGETHER 四个阶段，双方一起推进。 01 梳理真实流程 业务怎样开始、谁来交接、哪里反复返工。 产物：流程与问题范围 02 用样本验证 核对资料、输出、规则和人工确认位置。 产物：样本结果与验收口径 03 限定范围试行 从一个岗位、一类任务或一段流程开始。 产物：使用反馈与异常记录 04 复盘，再深入 根据结果决定调整、扩展或保持当前范围。 产物：复盘与下一阶段建议 MEASURE THE DIFFERENCE 怎样判断，值不值得继续？ 观察什么 怎样比较 保留什么依据 交接时间 相似业务、明确起止点 任务与确认记录 重复工作 原流程与试行范围对照 人工修改、返工与处理次数 质量与例外 准确性、缺项、误判与人工接管 原文、规则和差异清单 先约定口径，不把示例数据当作效果承诺。 BEFORE WE START 开始前常见问题。 已有系统需要全部替换吗？ 可以先讨论连接最需要的环节。是否读取或写回，需核验具体系统、对象与权限。 可以从一个岗位开始吗？ 可以以一个岗位的一类任务作为验证范围，先看样本和实际使用反馈。 多久能看到结果？ 取决于流程、资料与接入条件。先确认阶段产物与判断方法，再讨论时间安排。 AI 出错或遇到异常怎么办？ 保留来源与差异，重要确认交给员工。试行前约定失败恢复、人工接管与责任边界。 YOUR FIRST CONVERSATION 先选一个问题，再一起明确起点。 带上当前流程与已有系统，首次沟通聚焦切入环节、资料条件和验证方式。 选业务问题 补充现状 确认沟通摘要 开始梳理我的业务 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 货代系统连接与数据协同｜Crossport https://crossport.work/i/integrations/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 INTEGRATIONS 让新能力， 接上已有工作。 不只连接一个接口。让业务对象、资料、动作和确认形成可追溯的交接。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 资料与业务系统 对象与任务协同 员工确认与伙伴回执 CONNECT THE WORK 连接一条工作，而不只是一个接口。 01 明确对象 订单、运单、柜、分段、费用如何对应。 02 明确方向 读什么、准备什么、经谁确认后写回。 03 保留依据 来源、更新时间、动作与回执可追溯。 04 处理例外 同步失败、重复、冲突和撤销有出口。 CONNECTION OPTIONS 接入方式与适用条件。 资料导入 邮件、表格、业务单证 按授权获取，先核对字段与版本 样本与准确性待验证 API / Webhook 订单、运单、节点与费用对象 对象映射、增量同步、重试与幂等 具体接口与写回待核验 已有业务系统 FMS、WMS、TMS、财务系统 从需要连接的一段工作开始 版本、权限与边界待确认 伙伴与客户协作 任务、回执与客户可见进展 按组织和角色授权；可撤销 身份与权限需验证 EVIDENCE & SCOPE 把连接设计和实际核验分开。 当前展示的是接入设计与核验条件，不代表已获得第三方正式集成认证。具体系统、对象、读写权限与维护责任需逐项确认。 查看可靠性与数据管理 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 业务演示、指南与资源｜Crossport https://crossport.work/i/resources/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 RESOURCES 先看懂一个流程， 再讨论你的业务。 从场景演示、岗位示例与业务清单，找到适合深入的起点。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 WATCH THE WORK 演示与视频。 每一柜，都有下一步。 到港 → 核对 → 逐柜交付 → 费用交接 PRODUCT TOUR 看一票海运进口业务怎样推进。 到港、独立放行条件、逐柜交付与费用交接。 打开流程预演 CROSSPORT / CUSTOMER STORIES 让每一次交接， 都有迹可循。 SEA IMPORT × FINANCE 行业概念插画 · 非客户现场 CUSTOMER STORY 厦门志捷：操作与财务协同。 了解已确认业务范围与相关方案。 查看客户案例 TRY IT WITH A SAMPLE 先用示例，体验一件工作。 从询价资料，到核对结果。 固定示例交互，不调用模型、不上传资料。 打开示例 BUSINESS GUIDES 带着这些问题，梳理当前工作。 到港交付核对清单 放行条件是否独立确认？ 每柜进度是否有责任人与回执？ 签收与回空是否分开判断？ 操作财务交接清单 每项费用是否关联实绩和凭证？ 差异交给谁核对？ 已确认费用和待核费用是否分开？ 数字员工开始前的清单 任务的输入、输出和验收是什么？ 员工保留哪些判断？ 缺项、冲突和失败由谁接管？ START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 组织权限、来源与人工确认｜Crossport https://crossport.work/i/trust/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 TRUST & DATA 来源、责任与确认， 每一步都清楚。 让团队知道信息从哪里来、谁可以看、谁决定下一步。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 有依据的工作。 有边界的协作。 组织 · 权限 · 来源 · 确认 · 记录 THE RIGHT VIEW 客户和伙伴，看到各自需要的信息。 操作 财务 客户与伙伴 CP-IM-1024 操作视图示例 交付进展 柜 A 已签收待还箱；柜 B 待送货 下一步 继续核对回执与相关费用 内部待办 费用凭证待核对与交接 具体字段权限需在真实系统中核验。 IMPORTANT DECISIONS 重要动作，由授权人员决定。 业务判断 报价承诺、正式单证、异常处置 财务确认 费用调整、核销审批、付款授权 权限管理 组织隔离、伙伴授权与撤销 WHEN SOMETHING FAILS 缺项、冲突、失败时，也有出口。 缺项 保留未完成状态 明确还缺什么资料、由谁补齐。 冲突 定位来源，交由人核对 不把推测写成已确认事实。 失败 记录进度，重试或接管 按实际执行和回执判断是否完成。 WHAT CAN BE VERIFIED 公开事实与材料。 本原型展示数据管理与控制设计；不表示已通过安全认证、压力测试或全球合规审查。 组织权限、数据来源、关键动作记录、错误恢复和第三方连接，需要结合实际部署进一步核验。 了解接入边界 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 到港交付，进展难掌握 · 解决方案 | Crossport https://crossport.work/i/solutions/destination/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 解决方案 / 到港交付 哪票卡在哪，下一步谁接手？ 逐柜状态、责任与下一步，放回同一条业务流程。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 方案与界面为示例，实际范围需按企业流程核验。 CP-IM-1024 海运进口 逐柜履约中 柜号 / 箱型 海关放行 船司放货 码头可提 交付与还箱 CXDU 1024681 40HQ · 柜A 已放行 已放货 已确认 已签收 待还箱 TCLU 2035792 40HQ · 柜B 已放行 已放货 已确认 待送货 待预约 2 个柜 · 分别跟进 业务状态 进行中 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 SEE THE WORK 看这件工作怎样完成。 场景演示 · 示例数据 自动预演 01 接收预报 02 核对资料 03 确认放行条件 04 预约提柜 05 逐柜送货 06 签收与回空 到港通知 ARRIVAL NOTICE 示例 关联业务 CP-IM-1024 到港地点 厦门 · CNXMN 货物信息 2 × 40HQ · 普货 预计到港 2026-10-20 业务记录准备 从一份到港资料开始。 关联 CP-IM-1024、两只柜与已有委托。保留原文，关键字段继续核对。 示例资料 · 未写回系统 当前步骤1/ 6 接收预报 逐柜状态、责任与下一步 下一步 放行条件，分别核对。 海关放行、船司放货、码头可提独立确认。 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 逐柜推进，交接有据。 签收、回空、费用跟随各柜实际进展。 柜 A · CXDU 1024681 已签收，等待还箱回执。 跟进回空预约 操作 PEOPLE, AI & SYSTEMS 谁来做，结果交给谁。 数字员工 AI 操作专员 整理资料、核对条件，准备下一步交接。 员工决定 重要判断，有明确负责人。 关键作业、节点确认、异常处置与结案 业务模块 货代作业 FMS 关务协同 CMS 运输执行 TMS 物流追踪 WHEN THINGS CHANGE 遇到例外，先核对，再推进。 海关放行、船司放货、码头可提分别确认；一柜未回空，整票不结案 员工确认 准备样本 脱敏资料、业务凭证与当前流程 明确分工 业务负责人、确认人及伙伴边界 约定验收 输出、差异、例外与测量口径 CUSTOMER STORY / 01 客户业务范围已提供 让操作与财务， 围绕同一票业务协作。 厦门志捷国际物流有限公司 海运进口业务操作 × 财务协同办公 从客户的真实业务范围出发，了解海运进口操作与财务协同的需求。 查看客户案例 CROSSPORT / CUSTOMER STORIES 让每一次交接， 都有迹可循。 SEA IMPORT × FINANCE 行业概念插画 · 非客户现场 客户访谈与现场影像 待采集 客户 厦门志捷国际物流有限公司 业务范围 海运进口操作与财务协同 后续证据 使用流程、客户评价与效果待核验 START WITH YOUR BUSINESS 先从这个环节的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 关键期限，容易漏跟 · 解决方案 | Crossport https://crossport.work/i/solutions/deadlines/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 解决方案 / 关键期限 提柜、送货、回空，别等超期才发现。 期限轴、任务与回执，放回同一条业务流程。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 方案与界面为示例，实际范围需按企业流程核验。 10 月 20 到港 规则待核 10 月 22 提柜 责任人：操作 10 月 24 送货 预约待确认 10 月 26 回空 以回执确认 日期仅作示意，免费期按具体规则核验。 SEE THE WORK 看这件工作怎样完成。 场景演示 · 示例数据 自动预演 01 确认规则 02 记录期限 03 关联任务 04 提前提醒 05 跟进回执 06 核对额外费用 10 月 20 到港 规则待核 10 月 22 提柜 责任人：操作 10 月 24 送货 预约待确认 10 月 26 回空 以回执确认 日期仅作示意，免费期按具体规则核验。 当前步骤1/ 6 确认规则 期限轴、任务与回执 下一步 期限有来源。 记录适用规则、来源与确认时间。 整理后的业务依据 期限轴、任务与回执 关联资料与规则来源 提醒之后，继续跟到回执。 任务关联责任人，未回执保持待办。 重要判断留给员工 期限轴、任务与回执 保留确认与交接记录 PEOPLE, AI & SYSTEMS 谁来做，结果交给谁。 数字员工 AI 操作专员 整理资料、核对条件，准备下一步交接。 员工决定 重要判断，有明确负责人。 关键作业、节点确认、异常处置与结案 业务模块 货代作业 FMS 运输执行 TMS 控制塔与客户服务 计费与结算 WHEN THINGS CHANGE 遇到例外，先核对，再推进。 免费期规则缺失或时间冲突 → 人工确认；不套用统一免费天数 员工确认 准备样本 脱敏资料、业务凭证与当前流程 明确分工 业务负责人、确认人及伙伴边界 约定验收 输出、差异、例外与测量口径 START WITH YOUR BUSINESS 先从这个环节的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 操作财务，交接不顺 · 解决方案 | Crossport https://crossport.work/i/solutions/ops-finance/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 解决方案 / 操作财务 发生了什么，为什么收费，交给谁确认？ 业务事实、费用依据与确认记录，放回同一条业务流程。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 方案与界面为示例，实际范围需按企业流程核验。 CP-IM-1024 · 操作与财务交接 1 项待核 操作 01 业务实绩 签收单 · 变更记录 关联同一票业务 结算 02 费用依据 计收核对 · 差异记录 关联同一票业务 财务 03 账款确认 应收应付 · 核销资料 待授权人员确认 拖车费 USD 90 · 费用归属待操作核实 SEE THE WORK 看这件工作怎样完成。 场景演示 · 示例数据 自动预演 01 记录变更 02 关联凭证 03 操作确认 04 财务核对 05 处理差异 06 保留确认记录 CP-IM-1024 · 操作与财务交接 1 项待核 操作 01 业务实绩 签收单 · 变更记录 关联同一票业务 结算 02 费用依据 计收核对 · 差异记录 关联同一票业务 财务 03 账款确认 应收应付 · 核销资料 待授权人员确认 拖车费 USD 90 · 费用归属待操作核实 当前步骤1/ 6 记录变更 业务事实、费用依据与确认记录 下一步 费用跟着事实走。 将业务实绩、变更与费用凭证放在一起。 关联签收与费用凭证 CP-IM-1024 差异交回对应负责人。 让操作和财务看到同一项待确认。 拖车费 · 归属待核 90 USD PEOPLE, AI & SYSTEMS 谁来做，结果交给谁。 数字员工 AI 结算专员 整理资料、核对条件，准备下一步交接。 员工决定 重要判断，有明确负责人。 费用归属、争议调整、结算确认与利润口径 业务模块 货代作业 FMS 计费与结算 财务协同 WHEN THINGS CHANGE 遇到例外，先核对，再推进。 只有操作说明，没有费用依据 → 待补凭证；不直接入账或付款 员工确认 准备样本 脱敏资料、业务凭证与当前流程 明确分工 业务负责人、确认人及伙伴边界 约定验收 输出、差异、例外与测量口径 CUSTOMER STORY / 01 客户业务范围已提供 让操作与财务， 围绕同一票业务协作。 厦门志捷国际物流有限公司 海运进口业务操作 × 财务协同办公 从客户的真实业务范围出发，了解海运进口操作与财务协同的需求。 查看客户案例 CROSSPORT / CUSTOMER STORIES 让每一次交接， 都有迹可循。 SEA IMPORT × FINANCE 行业概念插画 · 非客户现场 客户访谈与现场影像 待采集 客户 厦门志捷国际物流有限公司 业务范围 海运进口操作与财务协同 后续证据 使用流程、客户评价与效果待核验 START WITH YOUR BUSINESS 先从这个环节的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 费用漏收，利润看不清 · 解决方案 | Crossport https://crossport.work/i/solutions/billing/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 解决方案 / 费用漏收 每笔已发生费用，都能找到确认与计收去向。 费用对照、漏项与暂估毛利，放回同一条业务流程。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 方案与界面为示例，实际范围需按企业流程核验。 CP-IM-1024 · 收支与待核费用 示例口径 已确认应收 1,200 USD 已确认应付 850 USD 已确认收支差额 350 USD 拖车费 90.00 USD 待核对归属 示例口径：差额不等于最终利润；待核费用尚未计入。 SEE THE WORK 看这件工作怎样完成。 场景演示 · 示例数据 自动预演 01 关联报价 02 收集实绩 03 核对费用 04 标出遗漏 05 员工确认 06 更新暂估 CP-IM-1024 · 收支与待核费用 示例口径 已确认应收 1,200 USD 已确认应付 850 USD 已确认收支差额 350 USD 拖车费 90.00 USD 待核对归属 示例口径：差额不等于最终利润；待核费用尚未计入。 当前步骤1/ 6 关联报价 费用对照、漏项与暂估毛利 下一步 计收遗漏，可以逐项核对。 报价条件、实际费用、账单放在同一视图。 关联签收与费用凭证 CP-IM-1024 利润口径，清楚区分。 已确认收支差额与待核费用分开展示。 拖车费 · 归属待核 90 USD PEOPLE, AI & SYSTEMS 谁来做，结果交给谁。 数字员工 AI 结算专员 整理资料、核对条件，准备下一步交接。 员工决定 重要判断，有明确负责人。 费用归属、争议调整、结算确认与利润口径 业务模块 运价与报价 计费与结算 财务协同 数据分析与经营决策 WHEN THINGS CHANGE 遇到例外，先核对，再推进。 代垫费用未确认计收或费用未齐 → 列为待确认；毛利保持暂估 员工确认 准备样本 脱敏资料、业务凭证与当前流程 明确分工 业务负责人、确认人及伙伴边界 约定验收 输出、差异、例外与测量口径 CUSTOMER STORY / 01 客户业务范围已提供 让操作与财务， 围绕同一票业务协作。 厦门志捷国际物流有限公司 海运进口业务操作 × 财务协同办公 从客户的真实业务范围出发，了解海运进口操作与财务协同的需求。 查看客户案例 CROSSPORT / CUSTOMER STORIES 让每一次交接， 都有迹可循。 SEA IMPORT × FINANCE 行业概念插画 · 非客户现场 客户访谈与现场影像 待采集 客户 厦门志捷国际物流有限公司 业务范围 海运进口操作与财务协同 后续证据 使用流程、客户评价与效果待核验 START WITH YOUR BUSINESS 先从这个环节的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 客户催问，回复总靠追 · 解决方案 | Crossport https://crossport.work/i/solutions/service/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 解决方案 / 客户催问 进展有来源，回复有依据。 带来源的客户更新草稿，放回同一条业务流程。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 方案与界面为示例，实际范围需按企业流程核验。 业务事实 柜 A 已签收，尚未回空。 柜 B 预约时间待确认。 来源：示例回单与操作记录 客户更新 · 草稿 本票两柜分别推进：一柜已完成签收，另一柜正在确认送货预约。收到确认后继续更新。 等待员工审阅 示例未发送 · 不自动承诺时间 SEE THE WORK 看这件工作怎样完成。 场景演示 · 示例数据 自动预演 01 汇总节点 02 核对来源 03 识别变化 04 准备更新 05 员工审阅 06 记录发送回执 业务事实 柜 A 已签收，尚未回空。 柜 B 预约时间待确认。 来源：示例回单与操作记录 客户更新 · 草稿 本票两柜分别推进：一柜已完成签收，另一柜正在确认送货预约。收到确认后继续更新。 等待员工审阅 示例未发送 · 不自动承诺时间 当前步骤1/ 6 汇总节点 带来源的客户更新草稿 下一步 每次更新，都能追溯来源。 事实节点与预计时间分开呈现。 整理后的业务依据 带来源的客户更新草稿 关联资料与规则来源 AI 准备，员工审阅。 先核对异常和承诺，再决定对外发送。 重要判断留给员工 带来源的客户更新草稿 保留确认与交接记录 PEOPLE, AI & SYSTEMS 谁来做，结果交给谁。 数字员工 AI 客服专员 整理资料、核对条件，准备下一步交接。 员工决定 重要判断，有明确负责人。 客户关系、异常解释、对外承诺与发送 业务模块 物流追踪 控制塔与客户服务 货代作业 FMS WHEN THINGS CHANGE 遇到例外，先核对，再推进。 来源冲突或节点过时 → 不编造ETA；对外承诺与发送需授权 员工确认 准备样本 脱敏资料、业务凭证与当前流程 明确分工 业务负责人、确认人及伙伴边界 约定验收 输出、差异、例外与测量口径 START WITH YOUR BUSINESS 先从这个环节的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 资料分散，重复录入多 · 解决方案 | Crossport https://crossport.work/i/solutions/documents/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 解决方案 / 资料分散 一份原文，核对后接着用。 原文对应字段、缺项与版本，放回同一条业务流程。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 方案与界面为示例，实际范围需按企业流程核验。 装箱单 · 示例原文 PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG 保留来源 · 当前版本 V2 业务字段 · 待核对 总毛重 16,000kg 原文存在差异 关键字段由员工核对原文并确认。 SEE THE WORK 看这件工作怎样完成。 场景演示 · 示例数据 自动预演 01 接收资料 02 关联业务 03 提取字段 04 核对冲突 05 员工确认 06 准备交接 装箱单 · 示例原文 PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG 保留来源 · 当前版本 V2 业务字段 · 待核对 总毛重 16,000kg 原文存在差异 关键字段由员工核对原文并确认。 查看人工核对后的示例 当前步骤1/ 6 接收资料 原文对应字段、缺项与版本 下一步 原文与字段，放在一起。 提取后逐项定位，保留单证版本。 原文字段定位 18,000 kg 遇到冲突，停下来确认。 重量、箱数等关键差异交给员工判断。 员工确认版本 V2 · 保留确认记录 PEOPLE, AI & SYSTEMS 谁来做，结果交给谁。 数字员工 AI 单证专员 整理资料、核对条件，准备下一步交接。 员工决定 重要判断，有明确负责人。 关键字段、正式单据、版本与发送确认 业务模块 订单管理 OMS 货代作业 FMS 关务协同 CMS WHEN THINGS CHANGE 遇到例外，先核对，再推进。 托书与装箱单重量不一致 → 定位原文 → 员工确认版本 员工确认 准备样本 脱敏资料、业务凭证与当前流程 明确分工 业务负责人、确认人及伙伴边界 约定验收 输出、差异、例外与测量口径 START WITH YOUR BUSINESS 先从这个环节的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 出口询报价 · 解决方案 | Crossport https://crossport.work/i/solutions/quote/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 解决方案 / 出口询报价 从询价到委托，价格条件讲清楚。 报价草稿与委托交接，放回同一条业务流程。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 方案与界面为示例，实际范围需按企业流程核验。 出口询价 · 示例 厦门 → 洛杉矶 · 1 × 40HQ 客户期望开航：2026-10-28 方案 A 价格有效至2026-10-15 已过期 方案 B 价格有效至2026-10-31 待商务确认 费用条件需完整核对；报价未被客户接受时，不生成正式委托。 SEE THE WORK 看这件工作怎样完成。 场景演示 · 示例数据 自动预演 01 查看询价 02 核对缺项 03 比较适用价格 04 检查费用与毛利 05 确认报价 06 交接委托 出口询价 · 示例 厦门 → 洛杉矶 · 1 × 40HQ 客户期望开航：2026-10-28 方案 A 价格有效至2026-10-15 已过期 方案 B 价格有效至2026-10-31 待商务确认 费用条件需完整核对；报价未被客户接受时，不生成正式委托。 当前步骤1/ 6 查看询价 报价草稿与委托交接 下一步 价格条件，先核对再引用。 有效期、航线与附加费一起检查。 整理后的业务依据 报价草稿与委托交接 关联资料与规则来源 客户接受后，再交接委托。 从询价草稿到正式委托保留确认。 重要判断留给员工 报价草稿与委托交接 保留确认与交接记录 PEOPLE, AI & SYSTEMS 谁来做，结果交给谁。 数字员工 AI 航线商务专员 整理资料、核对条件，准备下一步交接。 员工决定 重要判断，有明确负责人。 供应商选择、舱位资源、采购与报价策略 业务模块 运价与报价 订单管理 OMS 货代作业 FMS WHEN THINGS CHANGE 遇到例外，先核对，再推进。 价格已过期 → 等待商务确认 → 换用更新后的示例价格 员工确认 准备样本 脱敏资料、业务凭证与当前流程 明确分工 业务负责人、确认人及伙伴边界 约定验收 输出、差异、例外与测量口径 START WITH YOUR BUSINESS 先从这个环节的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 新业务拓展 · 解决方案 | Crossport https://crossport.work/i/solutions/expansion/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 解决方案 / 新业务拓展 把成熟流程带到新的团队与市场。 岗位、SOP与验证范围，放回同一条业务流程。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 方案与界面为示例，实际范围需按企业流程核验。 01 沿用成熟 SOP 任务、岗位、交接条件 02 核验当地规则 待专业人员确认 03 限定范围试行 先验证，再逐步扩大 SEE THE WORK 看这件工作怎样完成。 场景演示 · 示例数据 自动预演 01 梳理流程 02 确认范围 03 分配岗位 04 引用SOP 05 处理例外 06 小范围验证 01 沿用成熟 SOP 任务、岗位、交接条件 02 核验当地规则 待专业人员确认 03 限定范围试行 先验证，再逐步扩大 当前步骤1/ 6 梳理流程 岗位、SOP与验证范围 下一步 成熟经验，变成可复用流程。 岗位、SOP 与交接条件一起沉淀。 整理后的业务依据 岗位、SOP与验证范围 关联资料与规则来源 进入新市场，先核验规则。 当地要求由专业人员确认，再限定试行。 重要判断留给员工 岗位、SOP与验证范围 保留确认与交接记录 PEOPLE, AI & SYSTEMS 谁来做，结果交给谁。 数字员工 AI 操作专员 整理资料、核对条件，准备下一步交接。 员工决定 重要判断，有明确负责人。 关键作业、节点确认、异常处置与结案 业务模块 客户经营 CRM 订单管理 OMS 控制塔与客户服务 WHEN THINGS CHANGE 遇到例外，先核对，再推进。 新地区规则未确认 → 指定专家核验；不自动推断适用 员工确认 准备样本 脱敏资料、业务凭证与当前流程 明确分工 业务负责人、确认人及伙伴边界 约定验收 输出、差异、例外与测量口径 START WITH YOUR BUSINESS 先从这个环节的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI 销售专员 | Crossport https://crossport.work/i/digital-workforce/sales/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 数字员工 / AI 销售专员 AI 销售专员， 在团队中怎样工作？ 整理客户需求，准备跟进与报价交接 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 接到工作 客户 / 市场线索 AI 销售专员 输出交给 航线商务、客服 DEFINE THE JOB 这个岗位，先承担哪些任务？ 整理客户需求 准备跟进草稿 交接询报价与委托 业务范围 海运进口 海运出口 按企业流程确认 动作边界 只读、核对与草稿 员工确认后执行（待接入核验） 已选2项任务 ·海运进口 配置仅为示意，不创建岗位或授予权限。 A DAY IN THE WORK 收到什么，处理什么，交给谁。 客户询盘 客户资料 沟通记录 场景演示 · 示例数据 自动预演 01 查看询价 02 核对缺项 03 比较适用价格 04 检查费用与毛利 05 确认报价 06 交接委托 出口询价 · 示例 厦门 → 洛杉矶 · 1 × 40HQ 客户期望开航：2026-10-28 方案 A 价格有效至2026-10-15 已过期 方案 B 价格有效至2026-10-31 待商务确认 费用条件需完整核对；报价未被客户接受时，不生成正式委托。 当前步骤1/ 6 查看询价 报价草稿与委托交接 下一步 HUMAN IN CONTROL 重要判断，仍由员工确认。 商机取舍、客户关系、成交与服务承诺 CONNECTED MODULES 与业务模块怎样配合。 客户经营 CRM 岗位输出回到业务记录，继续交接。 START WITH YOUR BUSINESS 从这个岗位的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI 航线商务专员 | Crossport https://crossport.work/i/digital-workforce/rate/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 数字员工 / AI 航线商务专员 AI 航线商务专员， 在团队中怎样工作？ 整理资源和价格，准备可核对的报价依据 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 接到工作 销售 / 客户询价 AI 航线商务专员 输出交给 销售、操作 DEFINE THE JOB 这个岗位，先承担哪些任务？ 整理价格与条件 核对有效期与适用性 准备比价与采购询问 业务范围 海运进口 海运出口 按企业流程确认 动作边界 只读、核对与草稿 员工确认后执行（待接入核验） 已选2项任务 ·海运进口 配置仅为示意，不创建岗位或授予权限。 A DAY IN THE WORK 收到什么，处理什么，交给谁。 询价要求 供应商运价 航线与附加费条件 场景演示 · 示例数据 自动预演 01 查看询价 02 核对缺项 03 比较适用价格 04 检查费用与毛利 05 确认报价 06 交接委托 出口询价 · 示例 厦门 → 洛杉矶 · 1 × 40HQ 客户期望开航：2026-10-28 方案 A 价格有效至2026-10-15 已过期 方案 B 价格有效至2026-10-31 待商务确认 费用条件需完整核对；报价未被客户接受时，不生成正式委托。 当前步骤1/ 6 查看询价 报价草稿与委托交接 下一步 HUMAN IN CONTROL 重要判断，仍由员工确认。 供应商选择、舱位资源、采购与报价策略 CONNECTED MODULES 与业务模块怎样配合。 运价与报价 岗位输出回到业务记录，继续交接。 START WITH YOUR BUSINESS 从这个岗位的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI 客服专员 | Crossport https://crossport.work/i/digital-workforce/tracking/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 数字员工 / AI 客服专员 AI 客服专员， 在团队中怎样工作？ 承接客户需求，跟进进展与对外回复 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 接到工作 客户 / 销售委托 AI 客服专员 输出交给 操作、客户 DEFINE THE JOB 这个岗位，先承担哪些任务？ 整理客户要求 汇总进展与异常 准备客户更新与交接 业务范围 海运进口 海运出口 按企业流程确认 动作边界 只读、核对与草稿 员工确认后执行（待接入核验） 已选2项任务 ·海运进口 配置仅为示意，不创建岗位或授予权限。 A DAY IN THE WORK 收到什么，处理什么，交给谁。 客户委托 操作进展 客户可见范围 场景演示 · 示例数据 自动预演 01 汇总节点 02 核对来源 03 识别变化 04 准备更新 05 员工审阅 06 记录发送回执 业务事实 柜 A 已签收，尚未回空。 柜 B 预约时间待确认。 来源：示例回单与操作记录 客户更新 · 草稿 本票两柜分别推进：一柜已完成签收，另一柜正在确认送货预约。收到确认后继续更新。 等待员工审阅 示例未发送 · 不自动承诺时间 当前步骤1/ 6 汇总节点 带来源的客户更新草稿 下一步 HUMAN IN CONTROL 重要判断，仍由员工确认。 客户关系、异常解释、对外承诺与发送 CONNECTED MODULES 与业务模块怎样配合。 控制塔与客户服务 岗位输出回到业务记录，继续交接。 START WITH YOUR BUSINESS 从这个岗位的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI 操作专员 | Crossport https://crossport.work/i/digital-workforce/destination/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 数字员工 / AI 操作专员 AI 操作专员， 在团队中怎样工作？ 组织每票作业，跟进节点、伙伴与费用依据 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 接到工作 客服 / 已确认委托 AI 操作专员 输出交给 单证、结算、伙伴 DEFINE THE JOB 这个岗位，先承担哪些任务？ 整理作业与待办 跟进节点和伙伴回执 交接实绩与费用依据 业务范围 海运进口 海运出口 按企业流程确认 动作边界 只读、核对与草稿 员工确认后执行（待接入核验） 已选2项任务 ·海运进口 配置仅为示意，不创建岗位或授予权限。 A DAY IN THE WORK 收到什么，处理什么，交给谁。 已确认委托 业务单与节点 伙伴回执 场景演示 · 示例数据 自动预演 01 接收预报 02 核对资料 03 确认放行条件 04 预约提柜 05 逐柜送货 06 签收与回空 到港通知 ARRIVAL NOTICE 示例 关联业务 CP-IM-1024 到港地点 厦门 · CNXMN 货物信息 2 × 40HQ · 普货 预计到港 2026-10-20 业务记录准备 从一份到港资料开始。 关联 CP-IM-1024、两只柜与已有委托。保留原文，关键字段继续核对。 示例资料 · 未写回系统 当前步骤1/ 6 接收预报 逐柜状态、责任与下一步 下一步 HUMAN IN CONTROL 重要判断，仍由员工确认。 关键作业、节点确认、异常处置与结案 CONNECTED MODULES 与业务模块怎样配合。 货代作业 FMS 岗位输出回到业务记录，继续交接。 START WITH YOUR BUSINESS 从这个岗位的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI 单证专员 | Crossport https://crossport.work/i/digital-workforce/document/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 数字员工 / AI 单证专员 AI 单证专员， 在团队中怎样工作？ 准备与核对单证，保留版本和确认依据 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 接到工作 操作 / 原始资料 AI 单证专员 输出交给 操作、客服、关务服务 DEFINE THE JOB 这个岗位，先承担哪些任务？ 整理单证字段 核对缺项与冲突 准备确认版本与交接 业务范围 海运进口 海运出口 按企业流程确认 动作边界 只读、核对与草稿 员工确认后执行（待接入核验） 已选2项任务 ·海运进口 配置仅为示意，不创建岗位或授予权限。 A DAY IN THE WORK 收到什么，处理什么，交给谁。 托书 装箱单 提单与关务资料 场景演示 · 示例数据 自动预演 01 接收资料 02 关联业务 03 提取字段 04 核对冲突 05 员工确认 06 准备交接 装箱单 · 示例原文 PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG 保留来源 · 当前版本 V2 业务字段 · 待核对 总毛重 16,000kg 原文存在差异 关键字段由员工核对原文并确认。 查看人工核对后的示例 当前步骤1/ 6 接收资料 原文对应字段、缺项与版本 下一步 HUMAN IN CONTROL 重要判断，仍由员工确认。 关键字段、正式单据、版本与发送确认 CONNECTED MODULES 与业务模块怎样配合。 货代作业 FMS 岗位输出回到业务记录，继续交接。 START WITH YOUR BUSINESS 从这个岗位的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI 结算专员 | Crossport https://crossport.work/i/digital-workforce/reconciliation/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 数字员工 / AI 结算专员 AI 结算专员， 在团队中怎样工作？ 核对业务费用与账单，准备计收和差异记录 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 接到工作 操作 / 费用与实绩 AI 结算专员 输出交给 财务、客户与供应商 DEFINE THE JOB 这个岗位，先承担哪些任务？ 归集费用依据 核对计收与账单 整理差异与结算交接 业务范围 海运进口 海运出口 按企业流程确认 动作边界 只读、核对与草稿 员工确认后执行（待接入核验） 已选2项任务 ·海运进口 配置仅为示意，不创建岗位或授予权限。 A DAY IN THE WORK 收到什么，处理什么，交给谁。 报价与采购条件 操作实绩与费用 客户及供应商账单 场景演示 · 示例数据 自动预演 01 记录变更 02 关联凭证 03 操作确认 04 财务核对 05 处理差异 06 保留确认记录 CP-IM-1024 · 操作与财务交接 1 项待核 操作 01 业务实绩 签收单 · 变更记录 关联同一票业务 结算 02 费用依据 计收核对 · 差异记录 关联同一票业务 财务 03 账款确认 应收应付 · 核销资料 待授权人员确认 拖车费 USD 90 · 费用归属待操作核实 当前步骤1/ 6 记录变更 业务事实、费用依据与确认记录 下一步 HUMAN IN CONTROL 重要判断，仍由员工确认。 费用归属、争议调整、结算确认与利润口径 CONNECTED MODULES 与业务模块怎样配合。 计费与结算 岗位输出回到业务记录，继续交接。 START WITH YOUR BUSINESS 从这个岗位的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI 财务专员 | Crossport https://crossport.work/i/digital-workforce/finance/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 数字员工 / AI 财务专员 AI 财务专员， 在团队中怎样工作？ 整理应收应付与核销资料，跟进开票和账期 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 接到工作 结算 / 已确认账单 AI 财务专员 输出交给 授权财务负责人 DEFINE THE JOB 这个岗位，先承担哪些任务？ 整理应收应付 准备开票与核销资料 提示逾期和回款待办 业务范围 海运进口 海运出口 按企业流程确认 动作边界 只读、核对与草稿 员工确认后执行（待接入核验） 已选2项任务 ·海运进口 配置仅为示意，不创建岗位或授予权限。 A DAY IN THE WORK 收到什么，处理什么，交给谁。 已确认结算记录 发票与收付款资料 账期与信用规则 场景演示 · 示例数据 自动预演 01 关联报价 02 收集实绩 03 核对费用 04 标出遗漏 05 员工确认 06 更新暂估 CP-IM-1024 · 收支与待核费用 示例口径 已确认应收 1,200 USD 已确认应付 850 USD 已确认收支差额 350 USD 拖车费 90.00 USD 待核对归属 示例口径：差额不等于最终利润；待核费用尚未计入。 当前步骤1/ 6 关联报价 费用对照、漏项与暂估毛利 下一步 HUMAN IN CONTROL 重要判断，仍由员工确认。 会计确认、信用政策、核销审批与付款授权 CONNECTED MODULES 与业务模块怎样配合。 财务协同 岗位输出回到业务记录，继续交接。 START WITH YOUR BUSINESS 从这个岗位的一类任务开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 客户经营 CRM | Crossport https://crossport.work/i/platform/crm/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 客户经营 CRM 把客户机会与服务反馈接起来 客户、联系人、商机和跟进记录 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 出口询价 · 示例 厦门 → 洛杉矶 · 1 × 40HQ 客户期望开航：2026-10-28 方案 A 价格有效至2026-10-15 已过期 方案 B 价格有效至2026-10-31 待商务确认 费用条件需完整核对；报价未被客户接受时，不生成正式委托。 BUSINESS OBJECTS 这个模块管理什么。 客户、联系人、商机和跟进记录 参与岗位：商务、销售负责人 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 客户与联系人 资料与业务关联，来源清楚可查。 02 询盘与商机 记录变化与版本，保留确认依据。 03 跟进与服务反馈 跟进关键任务，例外交给负责人。 04 交付表现回流 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 出口询价 · 示例 厦门 → 洛杉矶 · 1 × 40HQ 客户期望开航：2026-10-28 方案 A 价格有效至2026-10-15 已过期 方案 B 价格有效至2026-10-31 待商务确认 费用条件需完整核对；报价未被客户接受时，不生成正式委托。 CONNECTED BY DESIGN 上下游怎样连接。 客户需求 询价记录 报价与委托 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 AI 销售专员 整理客户需求 客户档案不等于完整 CRM；不承诺自动获客。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 新业务拓展 把成熟流程带到新的团队与市场。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 运价与报价 | Crossport https://crossport.work/i/platform/rates/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 运价与报价 把价格依据找得到，报价条件说得清 运价、费用条件、报价版本与有效期 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 出口询价 · 示例 厦门 → 洛杉矶 · 1 × 40HQ 客户期望开航：2026-10-28 方案 A 价格有效至2026-10-15 已过期 方案 B 价格有效至2026-10-31 待商务确认 费用条件需完整核对；报价未被客户接受时，不生成正式委托。 BUSINESS OBJECTS 这个模块管理什么。 运价、费用条件、报价版本与有效期 参与岗位：商务、采购、销售 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 资料与来源整理 资料与业务关联，来源清楚可查。 02 日期及产品适用性 记录变化与版本，保留确认依据。 03 附加费与币种 跟进关键任务，例外交给负责人。 04 报价草稿与人工确认 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 出口询价 · 示例 厦门 → 洛杉矶 · 1 × 40HQ 客户期望开航：2026-10-28 方案 A 价格有效至2026-10-15 已过期 方案 B 价格有效至2026-10-31 待商务确认 费用条件需完整核对；报价未被客户接受时，不生成正式委托。 CONNECTED BY DESIGN 上下游怎样连接。 询价与采购条件 报价 OMS 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 AI 航线商务专员 整理价格与条件 价格过期需重新确认；费用不齐只显示暂估毛利。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 费用漏收，利润看不清 每笔已发生费用，都能找到确认与计收去向。 出口询报价 从询价到委托，价格条件讲清楚。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 订单管理 OMS | Crossport https://crossport.work/i/platform/oms/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 订单管理 OMS 把客户委托讲清楚， 让执行有据可依。 物流服务委托、货物需求、服务范围和客户确认 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 OMS · 客户委托 场景演示 · 示例数据 客户服务委托 CP-OMS-1024 · 已确认版本 V2 履约中 服务范围 海运进口 · 到港提送 货物要求 2 × 40HQ / 分柜交付 客户承诺 预约时间待客户确认 关联执行 CP-IM-1024 FMS 订单变更保留版本，执行影响交由员工确认。 BUSINESS OBJECTS 这个模块管理什么。 物流服务委托、货物需求、服务范围和客户确认 参与岗位：商务、客服、订单协调 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 接收与核对委托 资料与业务关联，来源清楚可查。 02 服务范围与客户承诺 记录变化与版本，保留确认依据。 03 确认、变更与版本 跟进关键任务，例外交给负责人。 04 分派交接与进度汇总 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 OMS · 客户委托 场景演示 · 示例数据 客户服务委托 CP-OMS-1024 · 已确认版本 V2 履约中 服务范围 海运进口 · 到港提送 货物要求 2 × 40HQ / 分柜交付 客户承诺 预约时间待客户确认 关联执行 CP-IM-1024 FMS 订单变更保留版本，执行影响交由员工确认。 CONNECTED BY DESIGN 上下游怎样连接。 CRM／报价 OMS委托 FMS等执行域 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 按流程组合岗位 任务、权限和人工参与需结合业务确认。 物流委托不等于电商商品订单；关键变更需确认。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 资料分散，重复录入多 一份原文，核对后接着用。 出口询报价 从询价到委托，价格条件讲清楚。 新业务拓展 把成熟流程带到新的团队与市场。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 货代作业 FMS | Crossport https://crossport.work/i/platform/fms/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 货代作业 FMS 从订舱到交付， 把每票操作跟进清楚。 货代业务单、订舱、主分单、柜和航段 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 CP-IM-1024 海运进口 逐柜履约中 柜号 / 箱型 海关放行 船司放货 码头可提 交付与还箱 CXDU 1024681 40HQ · 柜A 已放行 已放货 已确认 已签收 待还箱 TCLU 2035792 40HQ · 柜B 已放行 已放货 已确认 待送货 待预约 2 个柜 · 分别跟进 业务状态 进行中 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 BUSINESS OBJECTS 这个模块管理什么。 货代业务单、订舱、主分单、柜和航段 参与岗位：订舱、操作、单证与后段团队 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 业务单与订舱安排 资料与业务关联，来源清楚可查。 02 单证、主分单与版本 记录变化与版本，保留确认依据。 03 节点、截止时间与异常 跟进关键任务，例外交给负责人。 04 海外交接及结案依据 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 CP-IM-1024 海运进口 逐柜履约中 柜号 / 箱型 海关放行 船司放货 码头可提 交付与还箱 CXDU 1024681 40HQ · 柜A 已放行 已放货 已确认 已签收 待还箱 TCLU 2035792 40HQ · 柜B 已放行 已放货 已确认 待送货 待预约 2 个柜 · 分别跟进 业务状态 进行中 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 CONNECTED BY DESIGN 上下游怎样连接。 OMS需求 FMS作业 实绩及费用依据 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 AI 操作专员 整理作业与待办 AI 单证专员 整理单证字段 订舱、签收、回空与财务结清分别判断；不是固定一单一柜。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 到港交付，进展难掌握 哪票卡在哪，下一步谁接手？ 关键期限，容易漏跟 提柜、送货、回空，别等超期才发现。 操作财务，交接不顺 发生了什么，为什么收费，交给谁确认？ START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 仓储协同 WMS | Crossport https://crossport.work/i/platform/wms/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 仓储协同 WMS 让库内实绩接上客户承诺 入出库、库存、箱托、批次与作业任务 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 仓储协同 · 示例作业 入库预约 2 柜 / 批次 1024 待仓库确认 实收核对 箱托与数量 记录差异 出库与交接 关联客户委托 按任务回执 BUSINESS OBJECTS 这个模块管理什么。 入出库、库存、箱托、批次与作业任务 参与岗位：仓库协调、操作、库存管理 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 入库与预约 资料与业务关联，来源清楚可查。 02 库内作业与库存 记录变化与版本，保留确认依据。 03 出库与装柜协同 跟进关键任务，例外交给负责人。 04 实收差异与计费实绩 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 仓储协同 · 示例作业 入库预约 2 柜 / 批次 1024 待仓库确认 实收核对 箱托与数量 记录差异 出库与交接 关联客户委托 按任务回执 CONNECTED BY DESIGN 上下游怎样连接。 OMS／FMS任务 仓库作业 实绩 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 按流程组合岗位 任务、权限和人工参与需结合业务确认。 完整WMS能力按范围核验；可先连接客户现有仓库系统。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 到港交付，进展难掌握 哪票卡在哪，下一步谁接手？ 关键期限，容易漏跟 提柜、送货、回空，别等超期才发现。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 运输执行 TMS | Crossport https://crossport.work/i/platform/tms/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 运输执行 TMS 每一次提送货，都有任务和回执 运输任务、预约、车辆交接与凭证 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 CP-IM-1024 海运进口 逐柜履约中 柜号 / 箱型 海关放行 船司放货 码头可提 交付与还箱 CXDU 1024681 40HQ · 柜A 已放行 已放货 已确认 已签收 待还箱 TCLU 2035792 40HQ · 柜B 已放行 已放货 已确认 待送货 待预约 2 个柜 · 分别跟进 业务状态 进行中 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 BUSINESS OBJECTS 这个模块管理什么。 运输任务、预约、车辆交接与凭证 参与岗位：运输调度、操作、车队伙伴 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 提送货任务 资料与业务关联，来源清楚可查。 02 预约与派车协作 记录变化与版本，保留确认依据。 03 签收和异常回单 跟进关键任务，例外交给负责人。 04 集装箱回空跟进 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 CP-IM-1024 海运进口 逐柜履约中 柜号 / 箱型 海关放行 船司放货 码头可提 交付与还箱 CXDU 1024681 40HQ · 柜A 已放行 已放货 已确认 已签收 待还箱 TCLU 2035792 40HQ · 柜B 已放行 已放货 已确认 待送货 待预约 2 个柜 · 分别跟进 业务状态 进行中 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 CONNECTED BY DESIGN 上下游怎样连接。 执行需求 运输任务 签收／回空证据 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 按流程组合岗位 任务、权限和人工参与需结合业务确认。 签收不等于回空；公路派送不代表全跨境公路功能上线。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 到港交付，进展难掌握 哪票卡在哪，下一步谁接手？ 关键期限，容易漏跟 提柜、送货、回空，别等超期才发现。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 关务协同 CMS | Crossport https://crossport.work/i/platform/cms/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 关务协同 CMS 把资料、申报回执与放行放回业务中 关务资料、核对结果、申报回执和放行节点 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 装箱单 · 示例原文 PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG 保留来源 · 当前版本 V2 业务字段 · 待核对 总毛重 16,000kg 原文存在差异 关键字段由员工核对原文并确认。 BUSINESS OBJECTS 这个模块管理什么。 关务资料、核对结果、申报回执和放行节点 参与岗位：关务协调、单证、操作 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 关务资料准备 资料与业务关联，来源清楚可查。 02 字段核对与版本 记录变化与版本，保留确认依据。 03 回执与退单跟进 跟进关键任务，例外交给负责人。 04 放行与执行关联 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 装箱单 · 示例原文 PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG 保留来源 · 当前版本 V2 业务字段 · 待核对 总毛重 16,000kg 原文存在差异 关键字段由员工核对原文并确认。 CONNECTED BY DESIGN 上下游怎样连接。 业务单证 适用申报服务 回执／放行 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 按流程组合岗位 任务、权限和人工参与需结合业务确认。 资料辅助不替代正式申报责任；按国家和接口核验。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 到港交付，进展难掌握 哪票卡在哪，下一步谁接手？ 资料分散，重复录入多 一份原文，核对后接着用。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 物流追踪 | Crossport https://crossport.work/i/platform/tracking/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 物流追踪 让每次更新都有事实来源 运输对象、节点事实、预计时间与异常信号 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 CP-IM-1024 海运进口 逐柜履约中 柜号 / 箱型 海关放行 船司放货 码头可提 交付与还箱 CXDU 1024681 40HQ · 柜A 已放行 已放货 已确认 已签收 待还箱 TCLU 2035792 40HQ · 柜B 已放行 已放货 已确认 待送货 待预约 2 个柜 · 分别跟进 业务状态 进行中 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 BUSINESS OBJECTS 这个模块管理什么。 运输对象、节点事实、预计时间与异常信号 参与岗位：客服、操作、客户与伙伴 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 对象匹配 资料与业务关联，来源清楚可查。 02 来源和更新时间 记录变化与版本，保留确认依据。 03 节点变化与冲突 跟进关键任务，例外交给负责人。 04 客户可见进展 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 CP-IM-1024 海运进口 逐柜履约中 柜号 / 箱型 海关放行 船司放货 码头可提 交付与还箱 CXDU 1024681 40HQ · 柜A 已放行 已放货 已确认 已签收 待还箱 TCLU 2035792 40HQ · 柜B 已放行 已放货 已确认 待送货 待预约 2 个柜 · 分别跟进 业务状态 进行中 海关放行 报关回执 示例已核对 船司放货 放货通知 示例已核对 码头可提 码头确认 示例已核对 CONNECTED BY DESIGN 上下游怎样连接。 承运与伙伴事实 业务节点 客服／执行 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 按流程组合岗位 任务、权限和人工参与需结合业务确认。 示例位置不是实时船位；预计时间与事实节点分开。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 到港交付，进展难掌握 哪票卡在哪，下一步谁接手？ 客户催问，回复总靠追 进展有来源，回复有依据。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 计费与结算 | Crossport https://crossport.work/i/platform/billing/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 计费与结算 每一笔费用，都能找到业务依据 计费规则、实绩、费用项、账单与调整 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 CP-IM-1024 · 收支与待核费用 示例口径 已确认应收 1,200 USD 已确认应付 850 USD 已确认收支差额 350 USD 拖车费 90.00 USD 待核对归属 示例口径：差额不等于最终利润；待核费用尚未计入。 BUSINESS OBJECTS 这个模块管理什么。 计费规则、实绩、费用项、账单与调整 参与岗位：计费、操作、商务、财务 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 规则和费用条件 资料与业务关联，来源清楚可查。 02 实绩与分摊 记录变化与版本，保留确认依据。 03 账单与差异 跟进关键任务，例外交给负责人。 04 确认与调整记录 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 CP-IM-1024 · 收支与待核费用 示例口径 已确认应收 1,200 USD 已确认应付 850 USD 已确认收支差额 350 USD 拖车费 90.00 USD 待核对归属 示例口径：差额不等于最终利润；待核费用尚未计入。 CONNECTED BY DESIGN 上下游怎样连接。 报价＋实绩 费用核对 应收应付依据 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 AI 结算专员 归集费用依据 币种、精度、汇率和费用归属明确；争议不自动消除。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 关键期限，容易漏跟 提柜、送货、回空，别等超期才发现。 操作财务，交接不顺 发生了什么，为什么收费，交给谁确认？ 费用漏收，利润看不清 每笔已发生费用，都能找到确认与计收去向。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 财务协同 | Crossport https://crossport.work/i/platform/finance/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 财务协同 看清账款、差异与经营结果 应收应付、账期、核销、汇率和利润口径 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 CP-IM-1024 · 收支与待核费用 示例口径 已确认应收 1,200 USD 已确认应付 850 USD 已确认收支差额 350 USD 拖车费 90.00 USD 待核对归属 示例口径：差额不等于最终利润；待核费用尚未计入。 BUSINESS OBJECTS 这个模块管理什么。 应收应付、账期、核销、汇率和利润口径 参与岗位：财务与经营负责人 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 应收应付与账期 资料与业务关联，来源清楚可查。 02 对账及核销协同 记录变化与版本，保留确认依据。 03 汇率与利润口径 跟进关键任务，例外交给负责人。 04 连接既有财务系统 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 CP-IM-1024 · 收支与待核费用 示例口径 已确认应收 1,200 USD 已确认应付 850 USD 已确认收支差额 350 USD 拖车费 90.00 USD 待核对归属 示例口径：差额不等于最终利润；待核费用尚未计入。 CONNECTED BY DESIGN 上下游怎样连接。 结算依据 财务确认 经营分析 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 AI 财务专员 整理应收应付 暂估利润不等于最终利润；不以展示页面证明付款能力。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 操作财务，交接不顺 发生了什么，为什么收费，交给谁确认？ 费用漏收，利润看不清 每笔已发生费用，都能找到确认与计收去向。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 控制塔与客户服务 | Crossport https://crossport.work/i/platform/control-tower/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 控制塔与客户服务 让重要异常有人接手、有人跟到结果 异常案件、任务、责任人、截止时间与证据 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 10 月 20 到港 规则待核 10 月 22 提柜 责任人：操作 10 月 24 送货 预约待确认 10 月 26 回空 以回执确认 日期仅作示意，免费期按具体规则核验。 BUSINESS OBJECTS 这个模块管理什么。 异常案件、任务、责任人、截止时间与证据 参与岗位：客服、操作主管、经营负责人 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 风险与异常发现 资料与业务关联，来源清楚可查。 02 分派与跟进 记录变化与版本，保留确认依据。 03 客户更新草稿 跟进关键任务，例外交给负责人。 04 证据与结案条件 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 10 月 20 到港 规则待核 10 月 22 提柜 责任人：操作 10 月 24 送货 预约待确认 10 月 26 回空 以回执确认 日期仅作示意，免费期按具体规则核验。 CONNECTED BY DESIGN 上下游怎样连接。 节点与业务变化 任务 处理与客户更新 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 AI 客服专员 整理客户要求 没有回执不自动结案；对外承诺由授权人员确认。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 关键期限，容易漏跟 提柜、送货、回空，别等超期才发现。 客户催问，回复总靠追 进展有来源，回复有依据。 新业务拓展 把成熟流程带到新的团队与市场。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 数据分析与经营决策 | Crossport https://crossport.work/i/platform/analytics/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 产品平台 / 数据分析与经营决策 让经营判断建立在一致口径上 服务、客户贡献、供应商表现与统计口径 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 界面为示例；实际能力与接入范围按企业流程核验。 CP-IM-1024 · 收支与待核费用 示例口径 已确认应收 1,200 USD 已确认应付 850 USD 已确认收支差额 350 USD 拖车费 90.00 USD 待核对归属 示例口径：差额不等于最终利润；待核费用尚未计入。 BUSINESS OBJECTS 这个模块管理什么。 服务、客户贡献、供应商表现与统计口径 参与岗位：企业负责人、部门负责人 业务职责 CORE CAPABILITIES 围绕业务对象，把工作做深入。 01 服务表现 资料与业务关联，来源清楚可查。 02 人效与返工 记录变化与版本，保留确认依据。 03 客户与供应商分析 跟进关键任务，例外交给负责人。 04 指标下钻与数据依据 将输出交给下一环节，保持上下文。 SEE THE MODULE 界面与过程示例。 CP-IM-1024 · 收支与待核费用 示例口径 已确认应收 1,200 USD 已确认应付 850 USD 已确认收支差额 350 USD 拖车费 90.00 USD 待核对归属 示例口径：差额不等于最终利润；待核费用尚未计入。 CONNECTED BY DESIGN 上下游怎样连接。 业务与财务事实 统一口径 经营判断 实际对象与拆合关系按业务确认。 回到平台全景 AI IN THE WORKFLOW 数字员工，在这里承担明确工作。 按流程组合岗位 任务、权限和人工参与需结合业务确认。 示例指标不作为客户成果；上线前核验数据与样本。 CONTINUE WITH YOUR BUSINESS 带着具体工作继续了解。 费用漏收，利润看不清 每笔已发生费用，都能找到确认与计收去向。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 厦门志捷：海运进口与财务协同｜Crossport https://crossport.work/i/customers/zhijie/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 首页 客户案例 CUSTOMER STORY / 01 厦门志捷： 海运进口操作与 财务协同办公。 围绕客户已确认的业务范围，呈现协同需求与后续案例材料。 CROSSPORT / CUSTOMER STORIES 让每一次交接， 都有迹可循。 SEA IMPORT × FINANCE 行业概念插画 · 非客户现场 客户工作现场 / 访谈 待采集与授权 厦门志捷国际 物流有限公司 客户类型 国际物流企业 业务范围 海运进口业务操作 财务协同办公 材料状态 名称与范围由用户提供； 具体过程和结果待核验。 相关解决方案 到港交付 操作与财务协同 BUSINESS CONTEXT 客户与业务背景 已确认的案例范围是海运进口业务操作和财务协同办公。下一步将核对客户实际流程、参与人员和使用范围。 WORKING TOGETHER 具体怎样协同 业务资料、节点实绩、费用依据与账款之间的实际交接方式，需要结合客户资料补齐。 流程与使用范围待客户核验 RELATED WORKFLOW · 场景示例 从操作实绩，到费用确认。 下面用于说明相关方案，不作为客户已发生的过程或结果。 操作 01 业务实绩 签收单 · 变更记录 关联同一票业务 结算 02 费用依据 计收核对 · 差异记录 关联同一票业务 财务 03 账款确认 应收应付 · 核销资料 待授权人员确认 查看交互式方案演示 RESULTS & EVIDENCE 改变，需要有依据。 流程变化 原流程、调整过程与当前做法 待补材料 效果口径 样本、起止时间与测量方法 待补材料 客户声音 有授权的评价、影像或访谈 待补材料 哪些企业值得了解这个场景？ 希望把海运进口操作、费用依据和财务交接连接起来的国际货代。是否适用仍需讨论当前流程、系统和资料条件。 START WITH YOUR BUSINESS 聊聊类似的业务问题。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 海运进口业务流程预演｜Crossport https://crossport.work/i/resources/product-tour/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 PRODUCT TOUR 看一次工作， 怎样往前推进。 这是可手动探索的界面预演。正式讲解视频与客户访谈素材另行制作。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 场景演示 · 示例数据 自动预演 01 接收预报 02 核对资料 03 确认放行条件 04 预约提柜 05 逐柜送货 06 签收与回空 到港通知 ARRIVAL NOTICE 示例 关联业务 CP-IM-1024 到港地点 厦门 · CNXMN 货物信息 2 × 40HQ · 普货 预计到港 2026-10-20 业务记录准备 从一份到港资料开始。 关联 CP-IM-1024、两只柜与已有委托。保留原文，关键字段继续核对。 示例资料 · 未写回系统 当前步骤1/ 6 接收预报 逐柜状态、责任与下一步 下一步 STORYBOARD 每一段，都讲清一件事。 01 收到到港资料 保留原文、关联业务 02 核对放行条件 三个条件分别确认 03 逐柜执行与交接 签收和还箱独立跟进 04 实绩进入费用核对 差异与凭证交回负责人 VIDEO & MOTION 影像服务于工作过程。 业务讲解视频 · 待制作 建议30–45秒，聚焦一条主线与一个例外。 字幕与清晰度 原生界面清晰可读，移动端单独构图。 可暂停、可手动 不以循环动画替代员工确认。 START WITH YOUR BUSINESS 先从一件具体工作开始。 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 出口询价整理：固定示例体验｜Crossport https://crossport.work/i/resources/interactive-demo/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 INTERACTIVE SAMPLE 用一份示例， 看看整理结果。 这是固定样例的交互演示，帮助你判断工作过程与输出。未调用真实模型，不接收上传。 聊聊我的业务 先看业务演示 点击后：选问题 → 补充现状 → 确认沟通内容 SAMPLE INPUT 出口询价资料 完整示例 缺项示例 失败状态 客户询价 · 构造示例 请协助报价：厦门到洛杉矶海运出口。 1 × 40HQ，普货，毛重 18,000 kg。 期望 2026-10-28 开航，请说明费用条件与有效期。 运行固定示例 SAMPLE OUTPUT 让资料成为可核对的字段。 运行后显示预设结果、缺项或失败出口。 BEFORE REAL WORK 缺项和失败，也要有出口。 缺项 明确需要什么资料。 不能把空字段补成编造内容。 冲突 回到原文核对。 关键字段和版本由员工确认。 失败 可以重试或交接。 未完成的工作保持未完成。 START WITH YOUR BUSINESS 想把这个环节接入你的工作？ 一起梳理当前流程，找到适合切入的环节和验证方法。 聊聊我的业务 点击后：选业务问题 → 补充现状 → 确认沟通内容 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 物流工具：箱货追踪、船期、HS 与汇率｜Crossport https://crossport.work/i/tools/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 FREIGHT TOOLS 日常物流工作， 先从顺手的工具开始。 查进展、看船期、找归类线索、换算费用。工具结果可以成为业务沟通的起点。 箱货追踪 提单号或箱号，查看节点与待办。 船期查询 按航线查看开航、到港与截关信息。 HS code 查询 查找归类线索与需要核验的条件。 汇率计算器 使用自行填写的汇率换算费用。 箱货追踪 提单号或箱号，查看节点与待办。 交互示例 · 尚未连接实时查询服务 箱号 / 提单号 查看查询说明 查看固定示例 想把箱货追踪接进团队的工作？ 聊聊我的业务 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## 联系 Crossport：聊聊你的国际物流业务 https://crossport.work/i/talk/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 LET’S MAP YOUR BUSINESS 从你最想改善的 一件事，开始聊。 直接发邮件或添加微信，聊聊你的业务。也可以先选问题、补充现状，让沟通更具体。 邮件联系 添加微信好友 微信联系 · 哈目 使用微信扫一扫添加好友。 保存微信二维码 手机访问：保存图片后，在微信扫一扫中从相册选择识别。 邮箱： i@iamhamu.com · 邮件按钮会打开邮件应用，由你确认发送。 你的了解入口 官网 可随时调整问题，不需要先整理完整需求文档。 这次沟通会得到什么 把“想提效”， 变成一个明确起点。 01 一张现状流程图 谁在做、卡在哪里、资料在哪里。 02 一个优先切入点 先聚焦一类任务，明确人与 AI 的分工。 03 一份验证清单 样本、范围、条件与结果判断方法。 以上是首次沟通的议题与预期产物，具体范围共同确认。 先了解后续合作方式 1 选业务问题 2 补充现状 3 确认与联系 01 / 从最有感受的问题开始 现在，什么最拖住你的团队？ 可多选，也可以直接写下你关注的工作。 到港交付，进展难掌握 关键期限，容易漏跟 操作财务，交接不顺 费用漏收，利润看不清 客户催问，回复总靠追 资料分散，重复录入多 出口询报价 新业务拓展 其他问题 / 从原页面带入的关注点 约 2 分钟 · 可返回修改 补充业务现状 Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Crossport 站点地图 https://crossport.work/i/sitemap/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 Crossport 站点地图 主页面 首页 业务场景与解决方案 数字员工 产品平台 实施与合作 系统连接 资源 可靠性与数据管理 方案详情 到港交付，进展难掌握 · 解决方案 关键期限，容易漏跟 · 解决方案 操作财务，交接不顺 · 解决方案 费用漏收，利润看不清 · 解决方案 客户催问，回复总靠追 · 解决方案 资料分散，重复录入多 · 解决方案 出口询报价 · 解决方案 新业务拓展 · 解决方案 岗位详情 AI 销售专员 AI 航线商务专员 AI 客服专员 AI 操作专员 AI 单证专员 AI 结算专员 AI 财务专员 模块详情 客户经营 CRM 运价与报价 订单管理 OMS 货代作业 FMS 仓储协同 WMS 运输执行 TMS 关务协同 CMS 物流追踪 计费与结算 财务协同 控制塔与客户服务 数据分析与经营决策 体验与素材 客户案例 · 厦门志捷 视频分镜与动效预演 AI体验 · 示例模式 物流工具 聊聊我的业务 产品参考 产品说明 llms.txt llms-full.txt XML Sitemap robots.txt 站点地图 · i@iamhamu.com Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Crossport 产品说明：国际货代、AI 数字员工与业务协同 https://crossport.work/i/product-overview/ 跳到正文 从一个环节开始，把经验变成团队的能力。 了解合作方式 Crossport 解决方案 数字员工 产品平台 客户案例 物流工具 中文 登录 资源 聊聊我的业务 Crossport 产品说明：国际货代、AI 数字员工与业务协同 Crossport 是面向国际货代的 AI 原生业务协同平台。围绕同一票业务，连接团队、全球伙伴与已有系统，从一类任务开始逐步验证。 服务对象 面向成长中的中型国际货代与跨境物流企业，帮助团队连接客户需求、履约、费用与经营信息。 业务链路 获客 CRM → 运价与报价 → OMS 委托与服务承诺 → FMS 订舱与货代作业 → WMS / TMS / CMS 履约协同 → 追踪与客户服务 → 计费结算 → 财务与经营分析。 业务场景 到港交付，进展难掌握 — 哪票卡在哪，下一步谁接手？ 关键期限，容易漏跟 — 提柜、送货、回空，别等超期才发现。 操作财务，交接不顺 — 发生了什么，为什么收费，交给谁确认？ 费用漏收，利润看不清 — 每笔已发生费用，都能找到确认与计收去向。 客户催问，回复总靠追 — 进展有来源，回复有依据。 资料分散，重复录入多 — 一份原文，核对后接着用。 出口询报价 — 从询价到委托，价格条件讲清楚。 新业务拓展 — 把成熟流程带到新的团队与市场。 数字员工岗位 AI 销售专员 — 整理客户需求，准备跟进与报价交接 AI 航线商务专员 — 整理资源和价格，准备可核对的报价依据 AI 客服专员 — 承接客户需求，跟进进展与对外回复 AI 操作专员 — 组织每票作业，跟进节点、伙伴与费用依据 AI 单证专员 — 准备与核对单证，保留版本和确认依据 AI 结算专员 — 核对业务费用与账单，准备计收和差异记录 AI 财务专员 — 整理应收应付与核销资料，跟进开票和账期 平台模块 客户经营 CRM — 把客户机会与服务反馈接起来 运价与报价 — 把价格依据找得到，报价条件说得清 订单管理 OMS — 把客户委托讲清楚，让执行有据可依 货代作业 FMS — 从订舱到交付，把每票操作和异常跟进清楚 仓储协同 WMS — 让库内实绩接上客户承诺 运输执行 TMS — 每一次提送货，都有任务和回执 关务协同 CMS — 把资料、申报回执与放行放回业务中 物流追踪 — 让每次更新都有事实来源 计费与结算 — 每一笔费用，都能找到业务依据 财务协同 — 看清账款、差异与经营结果 控制塔与客户服务 — 让重要异常有人接手、有人跟到结果 数据分析与经营决策 — 让经营判断建立在一致口径上 能力与证据边界 官网展示产品框架与构造业务示例，不代表全部功能已上线。工具中的箱货追踪、船期和 HS 查询目前为固定展示；汇率计算使用访客输入值。岗位预演不调用真实 AI，不上传单证，不自动写回业务系统。重要业务、单证、费用和付款由授权人员确认。 厦门志捷国际物流有限公司：已提供的业务范围为海运进口业务操作和财务协同办公。具体启用模块、流程变化、客户评价、效果数据和发布材料仍待核验；不作收益承诺。 联系与开始方式 首次沟通明确当前流程、资料和系统条件、优先切入任务与验证方法。邮件联系 i@iamhamu.com，或在联系页查看微信二维码。 聊聊我的业务 站点地图 · i@iamhamu.com Crossport 接得住更多生意， 管得好每一票。 国际物流业务协同平台 探索业务 解决方案 数字员工 产品平台 客户案例 深入了解 订单管理 OMS 货代作业 FMS 系统连接 可靠性与数据管理 从这里开始 实施与合作 物流工具 资源与指南 业务演示 交互式示例 Crossport · 跨境物流一体化操作系统 站点地图 ｜ 产品说明 © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Crossport | AI-native freight collaboration https://crossport.work/i/en/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk AI colleagues with Crossport Every shipment, better together. Pause rotation Built for growing international freight forwarders. AI, your team and global partners, working around every shipment. Let's talk Crossport Collaboration workspace Ops CS Fin Teamwork Demo workspace Search shipments ⌘ K Workspace Shipments & delivery 2 Customer orders Charges & billing Team & partners Ocean import Shipments & delivery Today's work Shipment delivery Customer orders Billing Every container has a next step. CP-IM-1024 · Los Angeles Xiamen 2 × 40HQ Scenario demo · Sample data Shipment overview Documents & evidence Collaboration log View evidence Container / type Customs release Carrier release Terminal availability Delivery & empty return CXDU 1024681 40HQ · ContainerA Released Released by carrier Confirmed Delivered Empty return pending TCLU 2035792 40HQ · ContainerB Released Released by carrier Confirmed Delivery pending Appointment pending 2 containers · Tracked separately Shipment status In progress Next step Container A · Confirm empty-return appointment and receipt Human confirmation AI Operations Specialist Organize the next step for this shipment Documents linked Arrival, documents and release details Linked to the same shipment. Sources available Items still need confirmation Container A delivered, empty return pending; Container B appointment unconfirmed. Keep open items in view People make critical decisions Sample preview · No AI call 01 Container delivery 02 Customer orders 03 Billing Play preview Progress, evidence and the next handoff. Clear in one place. Watch the workflow SOLUTIONS Make every busy hour move the business forward. Start with familiar work. See AI, your team and partners move it forward together. 01 Arrival delivery, hard to track 02 Critical deadlines, easy to miss 03 Operations–finance handoff gaps 04 Missed charges, unclear margin 05 Customer updates, too much chasing 06 Scattered documents, repeat entry 07 Export quotations 08 New business expansion Arrival delivery, hard to track。 Which shipment is stuck? Who takes the next step? View the solution Scenario demo · Sample data CP-IM-1024 Ocean import Container fulfillment in progress Container / type Customs release Carrier release Terminal availability Delivery & empty return CXDU 1024681 40HQ · ContainerA Released Released by carrier Confirmed Delivered Empty return pending TCLU 2035792 40HQ · ContainerB Released Released by carrier Confirmed Delivery pending Appointment pending 2 containers · Tracked separately Shipment status In progress Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked Check each release condition. Verify customs release, carrier release and terminal availability separately. Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked Move each container forward with evidence. Delivery, empty return and charges follow each container's actual progress. Container A · CXDU 1024681 Delivered; awaiting empty-return receipt. Follow empty-return appointment Operations CUSTOMER STORY / 01 Customer business scope provided Bring operations and finance around the same shipment. Xiamen Zhijie International Logistics Co., Ltd. Ocean-import operations × Finance collaboration Explore ocean-import and finance collaboration needs within the customer's confirmed business scope. View customer story CROSSPORT / CUSTOMER STORIES Make every handoff traceable. SEA IMPORT × FINANCE Industry concept illustration · Not customer footage Customer interviews & workplace footage To be collected Customer Xiamen Zhijie International Logistics Co., Ltd. Business scope Ocean-import operations & finance collaboration Further evidence Workflows, testimonials and outcomes await verification ONE CONNECTED BUSINESS From the first opportunity to every delivery and review. Customers, sales, operations, warehouses, customs and finance work along one connected chain. Explore the platform 01 Customers & acquisition 02 Inquiries & quotations 03 Orders & acceptance 04 Booking & documents 05 Transport & warehousing 06 Delivery & service 07 Billing & accounts 08 Business review 01 / 08 Work in progress Needs & opportunities Customer profiles, conversations and follow-up plans handed to the sales owner. Customer management CRM AI Sales Specialist Hand off to the next stage Customer needs · Follow-up records Linked business objects · Sources and confirmation retained Ocean · Air · Rail · Road · Multimodal Customers and global partners collaborate with scoped access Play workflow preview Target framework; transport modes, services and integration scope require verification. Permissions & data management DIGITAL WORKFORCE Familiar roles. A new way to work. AI colleagues handle defined tasks. People retain business judgment, customer commitments and critical approvals. Configure my team AI Sales Specialist Sales & resources AI Trade-lane Pricing Specialist Sales & resources AI Customer Service Specialist Operations & delivery AI Operations Specialist Operations & delivery AI Documentation Specialist Operations & delivery AI Billing Specialist Billing & finance AI Finance Specialist Billing & finance Operations & delivery/ DIGITAL EMPLOYEE AI Operations Specialist Coordinate shipment work, milestones, partners and charge evidence What this role handles Organize jobs and open tasks Follow milestones and partner receipts Hand off execution and charge evidence 01 / Received Confirmed order、Shipment record and milestones Sources linked within permissions 02 / Processed Organize jobs and open tasks Organize evidence; retain missing items 03 / Handed off Documentation, billing, partners Critical decisions await human confirmation Critical operations, milestone confirmation, exceptions and closure Play role example Explore this role Fictional colleague · Fixed workflow preview · No AI call Company knowledge, SOPs, document recognition and task records are shared within role permissions. ONE CONNECTED PLATFORM From the customer order to every delivery. Organize modules by business stage. Connect your existing systems and team step by step. Explore platform & modules 01 Customers & commitments Customer management CRM Rates & quotations Order management OMS 02 Operations & delivery Forwarding operations FMS Warehouse collaboration WMS Transport execution TMS Customs collaboration CMS Shipment tracking 03 Charges & business insights Billing & settlement Finance collaboration Control tower & customer service Data & business insights Platform framework · Scope subject to verification Make customer orders clear and execution evidence-based Logistics service orders, cargo needs, service scope and customer confirmation ExploreOrder management OMS Organizations & partners Documents & versions Tasks & exceptions AI workforce Permissions & audit BUILT AROUND YOUR WORK Connect the way you already work. Confirm objects, data and read/write boundaries before choosing an integration method. Explore integrations Email, documents & spreadsheets Authorized documents and verifiable sources Crossport collaboration Business objects, tasks and confirmation Existing operations & finance systems Interfaces and write scope require verification START SMALL, GO FURTHER Start where you are today. 01 Start with one workflow Find the steps with the most repetition, gaps and exceptions. Explore a starting point 02 Start with one role Define the AI tasks and the decisions people retain. Explore a starting point 03 Connect existing work Review systems, documents, permissions and handoffs. Explore a starting point START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Freight forwarding solutions | Crossport https://crossport.work/i/en/solutions/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk SOLUTIONS Start with your challenge. Find the right solution. See how real work gets done, then explore the roles and modules involved. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Arrival delivery, hard to track Container status, ownership and next actions Critical deadlines, easy to miss Deadline timeline, tasks and receipts Operations–finance handoff gaps Operational facts, charge evidence and approval records SOLUTIONS Find the most valuable place to start. Start with familiar work. See AI, your team and partners move it forward together. 01 Arrival delivery, hard to track 02 Critical deadlines, easy to miss 03 Operations–finance handoff gaps 04 Missed charges, unclear margin 05 Customer updates, too much chasing 06 Scattered documents, repeat entry 07 Export quotations 08 New business expansion Arrival delivery, hard to track。 Which shipment is stuck? Who takes the next step? View the solution Scenario demo · Sample data CP-IM-1024 Ocean import Container fulfillment in progress Container / type Customs release Carrier release Terminal availability Delivery & empty return CXDU 1024681 40HQ · ContainerA Released Released by carrier Confirmed Delivered Empty return pending TCLU 2035792 40HQ · ContainerB Released Released by carrier Confirmed Delivery pending Appointment pending 2 containers · Tracked separately Shipment status In progress Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked Check each release condition. Verify customs release, carrier release and terminal availability separately. Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked Move each container forward with evidence. Delivery, empty return and charges follow each container's actual progress. Container A · CXDU 1024681 Delivered; awaiting empty-return receipt. Follow empty-return appointment Operations BUSINESS COVERAGE Confirm scope against real conditions. Transport modes and service products are separate. Framework coverage is not a claim that every capability is live. TRANSPORT MODES Transport modes Ocean Air Rail Road Multimodal SERVICE PRODUCTS Service products FCL LCL First mile Parcels Overseas warehouse replenishment Ocean·FCL Current materials and demos focus on ocean imports and destination operations. Confirm the service scope for your business. WORKING TOGETHER Workflows, roles and systems, together. Who handles the work? Explore AI tasks and handoffs through familiar forwarding roles. Which modules support it? Connect orders, execution, charges and accounts through the business. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI colleagues for freight forwarders | Crossport https://crossport.work/i/en/digital-workforce/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk DIGITAL WORKFORCE Knows your business. Respects your responsibilities. Organize AI colleagues around real forwarding roles. Start with one task and turn experience into shared capability. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us AI Operations Specialist Sample task ARRIVAL NOTICE Sample Linked shipment CP-IM-1024 Arrival location Xiamen · CNXMN Cargo details 2 × 40HQ · General cargo Estimated arrival 2026-10-20 Container tasks organized 2 handoffs still need human confirmation See this role at work YOUR TEAM, AMPLIFIED Find the roles that fit your team. Not every company needs seven separate roles. Combine them around actual responsibilities. AI Sales Specialist Sales & resources AI Trade-lane Pricing Specialist Sales & resources AI Customer Service Specialist Operations & delivery AI Operations Specialist Operations & delivery AI Documentation Specialist Operations & delivery AI Billing Specialist Billing & finance AI Finance Specialist Billing & finance Operations & delivery/ DIGITAL EMPLOYEE AI Operations Specialist Coordinate shipment work, milestones, partners and charge evidence What this role handles Organize jobs and open tasks Follow milestones and partner receipts Hand off execution and charge evidence 01 / Received Confirmed order、Shipment record and milestones Sources linked within permissions 02 / Processed Organize jobs and open tasks Organize evidence; retain missing items 03 / Handed off Documentation, billing, partners Critical decisions await human confirmation Critical operations, milestone confirmation, exceptions and closure Play role example Explore this role Fictional colleague · Fixed workflow preview · No AI call CONFIGURE YOUR TEAM Configure a team for your business. Ocean-import team Ocean-export team Choose roles Illustrative role configuration AI Sales Specialist AI Trade-lane Pricing Specialist AI Customer Service Specialist AI Operations Specialist AI Documentation Specialist AI Billing Specialist AI Finance Specialist Selected 5 role templates Choose roles → Define tasks → Confirm permissions → Agree handoffs One person may hold several roles. Selection creates no real AI colleague or permissions. TRY A TASK Try a sample. Inspect the output. Open interactive sample Packing list · Sample source PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG Source retained · Current version V2 Shipment fields · To review Gross weight 16,000kg Conflicting source values A person checks critical fields against the source and confirms them. SHARED CONTEXT Every role shares the same business evidence. Company knowledge & SOPs Reference authorized rules, experience and versions Document recognition & checks Link sources; retain gaps, differences and evidence Tasks & handoffs Route outputs to the right person and track confirmation Permissions & audit Record evidence and actions; allow human takeover How do tools, skills, agents and the runtime fit together? Roles hold responsibilities. Tasks define scope. Tools execute actions, skills capture methods and workflows coordinate waiting and handoffs. The runtime controls permissions, state and evidence. Shared knowledge supports every role. START WITH YOUR BUSINESS Start with one role and one type of task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Freight platform: OMS, FMS and connected operations | Crossport https://crossport.work/i/en/platform/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk THE CROSSPORT PLATFORM Business, people and AI, around the same shipment. Connect orders, execution, charges and business insights. Start where it matters most and build on existing systems. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us One shipment Linking example Customer orders Service scope & commitments OMS Shipments & execution Legs, documents and container-level records FMS Charges & accounts Billing evidence and confirmation records Billing / Finance PLATFORM PANORAMA See the whole picture. Start with one step. Understand participants, entry points, the business chain, execution, AI colleagues and the shared foundation in one view. CROSSPORT / PLATFORM OVERVIEW Target architecture · Scope and connections require confirmation Customers · Forwarding teams · Overseas agents · Warehouses · Carriers · Customs partners Shared work, scoped access Unified entry points Website & customer portal / Workspace / Email / Collaboration tools / API Freight tools Business workflow Select a stage to explore work and modules 01 Customers & acquisition Customer needs, opportunities and follow-up 02 Rates & quotations Resources, prices and quotation terms 03 Orders & commitments Cargo, service scope and customer requirements 04 Forwarding operations & booking Shipments, bookings, documents and legs 05 Billing & settlement Charge evidence, invoices and differences 06 Finance & accounts AR/AP, reconciliation and credit terms 07 Data & business decisions Business review, service and profit definitions Across every business stage AI colleagues & the organizational runtime Understand tasks → Use skills and tools → Check results → Human approval and handoff Configure around real roles Integrations & data connections Connect existing systems, carriers, rates, tracking and customs services. Confirm objects and read/write scope Shared foundation Organization access · Master data · Document knowledge Workflow rules · Task records · Events & audit Explore governance & human approval Execution coordination hub Shipment, legs, tasks, owners, milestones and exceptions linked to the same business record WMS Warehousing & cargo handling TMS Pickup, delivery & transport CMS Customs & trade compliance Control tower & customer service Execution and charge evidence feed billing, accounts and business review; multimodal tracking connects transport and delivery. Current stage / Customer Service Specialist Orders & commitments Cargo, service scope and customer requirements. AI organizes and checks first. People approve commitments, external messages and critical system writes. Explore module EXPLORE THE MODULES Explore modules by stage of work. Customer management CRM Connect customer opportunities and service feedback Rates & quotations Find pricing evidence. Make quotation terms clear. Order management OMS Make customer orders clear and execution evidence-based Forwarding operations FMS Track operations and exceptions from booking to delivery Warehouse collaboration WMS Connect warehouse facts to customer commitments Transport execution TMS Every pickup and delivery has a task and receipt Customs collaboration CMS Bring documents, declarations and releases into the shipment Shipment tracking A factual source behind every update Billing & settlement Find business evidence behind every charge Finance collaboration See accounts, differences and business results clearly Control tower & customer service Give every important exception an owner who follows through Data & business insights Base business decisions on consistent definitions WORK ACROSS ROLES One shipment, handed across roles. Operations 01 Execution records Delivery receipt · Change log Linked to the same shipment Billing 02 Charge evidence Billing review · Difference log Linked to the same shipment Finance 03 Account confirmation AR/AP · Reconciliation records Authorized confirmation required Customer and partner views restrict fields by permission. Explore permissions & data management CONNECT WHAT YOU HAVE Build on existing investment. Connect what matters first. 01 Start with one workflow Find the steps with the most repetition, gaps and exceptions. Explore a starting point 02 Start with one role Define the AI tasks and the decisions people retain. Explore a starting point 03 Connect existing work Review systems, documents, permissions and handoffs. Explore a starting point START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Implementation: start with one workflow | Crossport https://crossport.work/i/en/pilot/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk IMPLEMENTATION & PARTNERSHIP Start with a real problem. Let results guide the next step. Move in small steps. Agree scope, responsibilities and evaluation before testing with the team. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us 01 Map the real workflow 02 Validate with samples 03 Run a limited pilot 04 Review, then go deeper YOUR STARTING POINT Start where you are today. 01 Start with one workflow Find the steps with the most repetition, gaps and exceptions. Explore a starting point 02 Start with one role Define the AI tasks and the decisions people retain. Explore a starting point 03 Connect existing work Review systems, documents, permissions and handoffs. Explore a starting point HOW WE WORK TOGETHER Four stages, worked through together. 01 Map the real workflow How work starts, who hands it over and where rework happens. Output: workflow and problem scope 02 Validate with samples Check documents, outputs, rules and human review points. Output: sample results and acceptance criteria 03 Run a limited pilot Start with one role, task type or part of a workflow. Output: user feedback and exception records 04 Review, then go deeper Decide whether to adjust, expand or keep the current scope based on results. Output: review and next-stage recommendations MEASURE THE DIFFERENCE How do we decide whether to continue? What to observe How to compare Evidence to retain Handoff time Comparable jobs, clear start and end points Task and confirmation records Repetitive work Compare the original process with the pilot scope Edits, rework and handling counts Quality & exceptions Accuracy, gaps, false judgments and human takeover Sources, rules and difference lists Agree definitions first. Sample data is not an outcome promise. BEFORE WE START Questions before starting. Do we need to replace every existing system? Start by discussing the most valuable connection. Verify the system, objects and permissions before reading or writing data. Can we start with one role? Yes. Define one task type for one role and review samples and real feedback first. How soon can we see results? Timing depends on processes, documents and integration conditions. Agree deliverables and evaluation before scheduling. What happens when AI makes a mistake? Retain sources and differences. People confirm critical steps. Agree recovery, takeover and responsibility before a pilot. YOUR FIRST CONVERSATION Choose one challenge. Define a starting point together. Bring your current workflow and systems. Focus the first conversation on scope, documents and validation. Choose a challenge Add context Confirm the discussion summary Map my workflow Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Freight integrations and data collaboration | Crossport https://crossport.work/i/en/integrations/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk INTEGRATIONS Connect new capability to existing work. More than an interface: traceable handoffs between business objects, documents, actions and approvals. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Documents & business systems Objects & task collaboration Human confirmation & partner receipts CONNECT THE WORK Connect a workflow, not just an interface. 01 Define objects Map orders, shipments, containers, legs and charges. 02 Define direction What to read, what to prepare, who approves write-back. 03 Keep evidence Trace sources, update times, actions and receipts. 04 Handle exceptions Provide recovery for sync failures, duplicates, conflicts and revocation. CONNECTION OPTIONS Connection methods & conditions. Document import Email, spreadsheets and shipping documents Access authorized data; check fields and versions first Samples and accuracy require validation API / Webhook Orders, shipments, milestones and charges Object mapping, incremental sync, retries and idempotency Specific interfaces and write-back need verification Existing business systems FMS, WMS, TMS and finance systems Start with one piece of work worth connecting Confirm version, permissions and boundaries Partner & customer collaboration Tasks, receipts and customer-visible progress Revocable access by organization and role Identity and permissions require verification EVIDENCE & SCOPE Separate connection design from verification. These are integration designs and verification conditions, not certified third-party connectors. Confirm systems, objects, permissions and maintenance responsibilities individually. Explore trust & data management START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Demos, guides and resources | Crossport https://crossport.work/i/en/resources/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk RESOURCES Understand a workflow first. Then discuss your business. Use scenario demos, role examples and checklists to find a useful starting point. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us WATCH THE WORK Demos & video. Every container has a next step. Arrival → Checks → Container delivery → Charge handoff PRODUCT TOUR See an ocean-import shipment move forward. Arrival, independent release checks, container delivery and charge handoff. Open workflow preview CROSSPORT / CUSTOMER STORIES Make every handoff traceable. SEA IMPORT × FINANCE Industry concept illustration · Not customer footage CUSTOMER STORY Xiamen Zhijie: operations and finance collaboration. Explore the confirmed business scope and related solutions. View customer story TRY IT WITH A SAMPLE Try a sample task first. From inquiry documents to reviewed fields. Fixed interactive sample. No model calls or uploads. Open sample BUSINESS GUIDES Use these questions to map your current work. Arrival & delivery checklist Are release conditions confirmed independently? Does every container have an owner and receipts? Are delivery and empty return assessed separately? Operations–finance handoff checklist Is every charge linked to execution and evidence? Who reviews each difference? Are confirmed and unconfirmed charges separate? Before starting with AI colleagues What are the task inputs, outputs and acceptance criteria? Which judgments do people retain? Who handles gaps, conflicts and failures? START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Permissions, sources and human approval | Crossport https://crossport.work/i/en/trust/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk TRUST & DATA Sources, responsibility and approval. Clear at every step. Know where information comes from, who can see it and who decides what happens next. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Evidence behind the work. Boundaries around collaboration. Organizations · Access · Sources · Approval · Records THE RIGHT VIEW Customers and partners see what they need. Operations Finance Customers & partners CP-IM-1024 OperationsSample view Delivery progress A delivered, empty return pending; B awaiting delivery Next step Continue checking receipts and related charges Internal tasks Charge evidence awaiting review and handoff Real field permissions require system verification. IMPORTANT DECISIONS Authorized people decide critical actions. Business judgment Quotation commitments, formal documents and exceptions Finance approval Charge adjustments, reconciliation and payment authority Access management Organization separation, partner authorization and revocation WHEN SOMETHING FAILS A way forward when inputs are missing, conflicting or unreadable. Missing information Keep incomplete work open Identify missing documents and who provides them. Conflict Find the source. Ask a person to review. Never turn an assumption into a confirmed fact. Failure Save progress. Retry or hand over. Judge completion from actual execution and receipts. WHAT CAN BE VERIFIED Facts and evidence we can show. This prototype illustrates data and control design. It does not establish security certification, stress-test results or global compliance. Permissions, sources, action logs, recovery and third-party connections require verification in the actual deployment. Understand integration boundaries START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Arrival delivery, hard to track · Solution | Crossport https://crossport.work/i/en/solutions/destination/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Solution / Arrival delivery, hard to track Which shipment is stuck? Who takes the next step? Container status, ownership and next actions, connected in one workflow. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Illustrative solutions and interfaces. Confirm actual scope against company processes. CP-IM-1024 Ocean import Container fulfillment in progress Container / type Customs release Carrier release Terminal availability Delivery & empty return CXDU 1024681 40HQ · ContainerA Released Released by carrier Confirmed Delivered Empty return pending TCLU 2035792 40HQ · ContainerB Released Released by carrier Confirmed Delivery pending Appointment pending 2 containers · Tracked separately Shipment status In progress Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked SEE THE WORK See how the work gets done. Scenario demo · Sample data Auto preview 01 Receive pre-alert 02 Review documents 03 Confirm release conditions 04 Book container pickup 05 Deliver each container 06 Delivery & empty return ARRIVAL NOTICE Sample Linked shipment CP-IM-1024 Arrival location Xiamen · CNXMN Cargo details 2 × 40HQ · General cargo Estimated arrival 2026-10-20 Prepare shipment record Start with an arrival document. Link CP-IM-1024, two containers and the existing order. Keep the source and review critical fields. Sample documents · No system write Current step1/ 6 Receive pre-alert Container status, ownership and next actions Next step Check each release condition. Verify customs release, carrier release and terminal availability separately. Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked Move each container forward with evidence. Delivery, empty return and charges follow each container's actual progress. Container A · CXDU 1024681 Delivered; awaiting empty-return receipt. Follow empty-return appointment Operations PEOPLE, AI & SYSTEMS Who does it? Who gets the result? AI workforce AI Operations Specialist Organize documents, check conditions and prepare the next handoff. People decide Critical decisions have a clear owner. Critical operations, milestone confirmation, exceptions and closure Business modules Forwarding operations FMS Customs collaboration CMS Transport execution TMS Shipment tracking WHEN THINGS CHANGE When exceptions arise, check first. Check customs release, carrier release and terminal availability separately. An unreturned container keeps the shipment open. Human confirmation Prepare samples De-identified documents, evidence and current workflows Define responsibilities Business owner, approver and partner boundaries Agree acceptance criteria Outputs, differences, exceptions and measurements CUSTOMER STORY / 01 Customer business scope provided Bring operations and finance around the same shipment. Xiamen Zhijie International Logistics Co., Ltd. Ocean-import operations × Finance collaboration Explore ocean-import and finance collaboration needs within the customer's confirmed business scope. View customer story CROSSPORT / CUSTOMER STORIES Make every handoff traceable. SEA IMPORT × FINANCE Industry concept illustration · Not customer footage Customer interviews & workplace footage To be collected Customer Xiamen Zhijie International Logistics Co., Ltd. Business scope Ocean-import operations & finance collaboration Further evidence Workflows, testimonials and outcomes await verification START WITH YOUR BUSINESS Start with one task in this workflow. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Critical deadlines, easy to miss · Solution | Crossport https://crossport.work/i/en/solutions/deadlines/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Solution / Critical deadlines, easy to miss Pickup, delivery and empty return. Act before deadlines are missed. Deadline timeline, tasks and receipts, connected in one workflow. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Illustrative solutions and interfaces. Confirm actual scope against company processes. October 20 Arrival Rule to review October 22 Container pickup Owner: Operations October 24 Delivery Appointment unconfirmed October 26 Empty return Confirm with receipt Illustrative dates only. Verify free time against applicable rules. SEE THE WORK See how the work gets done. Scenario demo · Sample data Auto preview 01 Confirm rules 02 Record deadlines 03 Link tasks 04 Remind in advance 05 Follow receipts 06 Review additional charges October 20 Arrival Rule to review October 22 Container pickup Owner: Operations October 24 Delivery Appointment unconfirmed October 26 Empty return Confirm with receipt Illustrative dates only. Verify free time against applicable rules. Current step1/ 6 Confirm rules Deadline timeline, tasks and receipts Next step Deadlines have a source. Record the applicable rule, source and confirmation time. Organized shipment evidence Deadline timeline, tasks and receipts Link document and rule sources Follow every reminder through to a receipt. Assign an owner. Keep tasks open until a receipt arrives. People retain critical decisions Deadline timeline, tasks and receipts Keep confirmation and handoff records PEOPLE, AI & SYSTEMS Who does it? Who gets the result? AI workforce AI Operations Specialist Organize documents, check conditions and prepare the next handoff. People decide Critical decisions have a clear owner. Critical operations, milestone confirmation, exceptions and closure Business modules Forwarding operations FMS Transport execution TMS Control tower & customer service Billing & settlement WHEN THINGS CHANGE When exceptions arise, check first. Missing free-time rules or conflicting dates → Human confirmation. Never assume a universal free period. Human confirmation Prepare samples De-identified documents, evidence and current workflows Define responsibilities Business owner, approver and partner boundaries Agree acceptance criteria Outputs, differences, exceptions and measurements START WITH YOUR BUSINESS Start with one task in this workflow. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Operations–finance handoff gaps · Solution | Crossport https://crossport.work/i/en/solutions/ops-finance/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Solution / Operations–finance handoff gaps What happened, why is it charged, and who confirms? Operational facts, charge evidence and approval records, connected in one workflow. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Illustrative solutions and interfaces. Confirm actual scope against company processes. CP-IM-1024 · Operations–finance handoff 1 item to review Operations 01 Execution records Delivery receipt · Change log Linked to the same shipment Billing 02 Charge evidence Billing review · Difference log Linked to the same shipment Finance 03 Account confirmation AR/AP · Reconciliation records Authorized confirmation required USD 90 haulage charge · Operations to confirm allocation SEE THE WORK See how the work gets done. Scenario demo · Sample data Auto preview 01 Record changes 02 Link evidence 03 Operations confirms 04 Finance reviews 05 Resolve differences 06 Retain confirmation CP-IM-1024 · Operations–finance handoff 1 item to review Operations 01 Execution records Delivery receipt · Change log Linked to the same shipment Billing 02 Charge evidence Billing review · Difference log Linked to the same shipment Finance 03 Account confirmation AR/AP · Reconciliation records Authorized confirmation required USD 90 haulage charge · Operations to confirm allocation Current step1/ 6 Record changes Operational facts, charge evidence and approval records Next step Charges follow operational facts. Bring execution records, changes and charge evidence together. Link delivery and charge evidence CP-IM-1024 Return differences to their owner. Operations and finance see the same item awaiting confirmation. Haulage · Allocation to review 90 USD PEOPLE, AI & SYSTEMS Who does it? Who gets the result? AI workforce AI Billing Specialist Organize documents, check conditions and prepare the next handoff. People decide Critical decisions have a clear owner. Charge allocation, disputes, billing approval and profit definitions Business modules Forwarding operations FMS Billing & settlement Finance collaboration WHEN THINGS CHANGE When exceptions arise, check first. An operations note without charge evidence remains pending. No automatic posting or payment. Human confirmation Prepare samples De-identified documents, evidence and current workflows Define responsibilities Business owner, approver and partner boundaries Agree acceptance criteria Outputs, differences, exceptions and measurements CUSTOMER STORY / 01 Customer business scope provided Bring operations and finance around the same shipment. Xiamen Zhijie International Logistics Co., Ltd. Ocean-import operations × Finance collaboration Explore ocean-import and finance collaboration needs within the customer's confirmed business scope. View customer story CROSSPORT / CUSTOMER STORIES Make every handoff traceable. SEA IMPORT × FINANCE Industry concept illustration · Not customer footage Customer interviews & workplace footage To be collected Customer Xiamen Zhijie International Logistics Co., Ltd. Business scope Ocean-import operations & finance collaboration Further evidence Workflows, testimonials and outcomes await verification START WITH YOUR BUSINESS Start with one task in this workflow. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Missed charges, unclear margin · Solution | Crossport https://crossport.work/i/en/solutions/billing/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Solution / Missed charges, unclear margin Every incurred charge has a clear confirmation and billing path. Charge comparison, missed items and provisional margin, connected in one workflow. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Illustrative solutions and interfaces. Confirm actual scope against company processes. CP-IM-1024 · Confirmed and pending charges Sample definitions Confirmed receivables 1,200 USD Confirmed payables 850 USD Confirmed revenue–cost difference 350 USD Haulage charge 90.00 USD Allocation to review Sample calculation: this difference is not final profit. Unconfirmed charges are excluded. SEE THE WORK See how the work gets done. Scenario demo · Sample data Auto preview 01 Link quotation 02 Collect execution records 03 Review charges 04 Flag missed items 05 Human confirmation 06 Update provisional figures CP-IM-1024 · Confirmed and pending charges Sample definitions Confirmed receivables 1,200 USD Confirmed payables 850 USD Confirmed revenue–cost difference 350 USD Haulage charge 90.00 USD Allocation to review Sample calculation: this difference is not final profit. Unconfirmed charges are excluded. Current step1/ 6 Link quotation Charge comparison, missed items and provisional margin Next step Review potential missed charges line by line. Compare quotation terms, actual charges and invoices in one view. Link delivery and charge evidence CP-IM-1024 Keep profit definitions clear. Show confirmed differences separately from unconfirmed charges. Haulage · Allocation to review 90 USD PEOPLE, AI & SYSTEMS Who does it? Who gets the result? AI workforce AI Billing Specialist Organize documents, check conditions and prepare the next handoff. People decide Critical decisions have a clear owner. Charge allocation, disputes, billing approval and profit definitions Business modules Rates & quotations Billing & settlement Finance collaboration Data & business insights WHEN THINGS CHANGE When exceptions arise, check first. Unconfirmed advances or incomplete charges remain pending. Margin stays provisional. Human confirmation Prepare samples De-identified documents, evidence and current workflows Define responsibilities Business owner, approver and partner boundaries Agree acceptance criteria Outputs, differences, exceptions and measurements CUSTOMER STORY / 01 Customer business scope provided Bring operations and finance around the same shipment. Xiamen Zhijie International Logistics Co., Ltd. Ocean-import operations × Finance collaboration Explore ocean-import and finance collaboration needs within the customer's confirmed business scope. View customer story CROSSPORT / CUSTOMER STORIES Make every handoff traceable. SEA IMPORT × FINANCE Industry concept illustration · Not customer footage Customer interviews & workplace footage To be collected Customer Xiamen Zhijie International Logistics Co., Ltd. Business scope Ocean-import operations & finance collaboration Further evidence Workflows, testimonials and outcomes await verification START WITH YOUR BUSINESS Start with one task in this workflow. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Customer updates, too much chasing · Solution | Crossport https://crossport.work/i/en/solutions/service/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Solution / Customer updates, too much chasing Updates with sources. Replies with evidence. Source-backed customer update drafts, connected in one workflow. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Illustrative solutions and interfaces. Confirm actual scope against company processes. Operational facts Container A delivered; empty not yet returned. Container B appointment unconfirmed. Source: sample receipts and operations records Customer update · Draft The two containers are progressing separately: one is delivered, while the other awaits a delivery appointment. We will update you after confirmation. Awaiting human review Sample not sent · No automatic time commitment SEE THE WORK See how the work gets done. Scenario demo · Sample data Auto preview 01 Summarize milestones 02 Check sources 03 Identify changes 04 Prepare updates 05 Human review 06 Record delivery receipts Operational facts Container A delivered; empty not yet returned. Container B appointment unconfirmed. Source: sample receipts and operations records Customer update · Draft The two containers are progressing separately: one is delivered, while the other awaits a delivery appointment. We will update you after confirmation. Awaiting human review Sample not sent · No automatic time commitment Current step1/ 6 Summarize milestones Source-backed customer update drafts Next step Trace every update to its source. Separate actual milestones from estimated dates. Organized shipment evidence Source-backed customer update drafts Link document and rule sources AI prepares. People review. Check exceptions and commitments before sending updates. People retain critical decisions Source-backed customer update drafts Keep confirmation and handoff records PEOPLE, AI & SYSTEMS Who does it? Who gets the result? AI workforce AI Customer Service Specialist Organize documents, check conditions and prepare the next handoff. People decide Critical decisions have a clear owner. Customer relationships, exception explanations, external commitments and sending Business modules Shipment tracking Control tower & customer service Forwarding operations FMS WHEN THINGS CHANGE When exceptions arise, check first. Conflicting or stale sources → Never invent an ETA. External commitments and messages require authorization. Human confirmation Prepare samples De-identified documents, evidence and current workflows Define responsibilities Business owner, approver and partner boundaries Agree acceptance criteria Outputs, differences, exceptions and measurements START WITH YOUR BUSINESS Start with one task in this workflow. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Scattered documents, repeat entry · Solution | Crossport https://crossport.work/i/en/solutions/documents/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Solution / Scattered documents, repeat entry One source document. Review it, then reuse it. Source-linked fields, gaps and versions, connected in one workflow. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Illustrative solutions and interfaces. Confirm actual scope against company processes. Packing list · Sample source PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG Source retained · Current version V2 Shipment fields · To review Gross weight 16,000kg Conflicting source values A person checks critical fields against the source and confirms them. SEE THE WORK See how the work gets done. Scenario demo · Sample data Auto preview 01 Receive documents 02 Linked shipment 03 Extract fields 04 Check conflicts 05 Human confirmation 06 Prepare handoff Packing list · Sample source PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG Source retained · Current version V2 Shipment fields · To review Gross weight 16,000kg Conflicting source values A person checks critical fields against the source and confirms them. View human-reviewed example Current step1/ 6 Receive documents Source-linked fields, gaps and versions Next step Source documents and fields, side by side. Locate each extracted field and retain document versions. Locate source fields 18,000 kg Pause when information conflicts. People resolve critical weight and quantity differences. Human-confirmed version V2 · Confirmation retained PEOPLE, AI & SYSTEMS Who does it? Who gets the result? AI workforce AI Documentation Specialist Organize documents, check conditions and prepare the next handoff. People decide Critical decisions have a clear owner. Critical fields, formal documents, versions and release approval Business modules Order management OMS Forwarding operations FMS Customs collaboration CMS WHEN THINGS CHANGE When exceptions arise, check first. Booking and packing-list weights conflict → Locate the source → A person confirms the version. Human confirmation Prepare samples De-identified documents, evidence and current workflows Define responsibilities Business owner, approver and partner boundaries Agree acceptance criteria Outputs, differences, exceptions and measurements START WITH YOUR BUSINESS Start with one task in this workflow. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Export quotations · Solution | Crossport https://crossport.work/i/en/solutions/quote/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Solution / Export quotations From inquiry to order, keep price conditions clear. Quotation drafts and order handoff, connected in one workflow. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Illustrative solutions and interfaces. Confirm actual scope against company processes. Export inquiry · Sample Xiamen → Los Angeles · 1 × 40HQ Requested departure: 2026-10-28 Option A Rate valid until2026-10-15 Expired Option B Rate valid until2026-10-31 Awaiting pricing confirmation Review all charge terms. No formal order is created before the customer accepts. SEE THE WORK See how the work gets done. Scenario demo · Sample data Auto preview 01 View inquiry 02 Check missing inputs 03 Compare applicable rates 04 Review charges and margin 05 Confirm quotation 06 Hand off order Export inquiry · Sample Xiamen → Los Angeles · 1 × 40HQ Requested departure: 2026-10-28 Option A Rate valid until2026-10-15 Expired Option B Rate valid until2026-10-31 Awaiting pricing confirmation Review all charge terms. No formal order is created before the customer accepts. Current step1/ 6 View inquiry Quotation drafts and order handoff Next step Check price conditions before using a rate. Review validity, routes and surcharges together. Organized shipment evidence Quotation drafts and order handoff Link document and rule sources Hand off the order after customer acceptance. Retain confirmation from inquiry draft to formal order. People retain critical decisions Quotation drafts and order handoff Keep confirmation and handoff records PEOPLE, AI & SYSTEMS Who does it? Who gets the result? AI workforce AI Trade-lane Pricing Specialist Organize documents, check conditions and prepare the next handoff. People decide Critical decisions have a clear owner. Supplier choice, capacity, procurement and pricing strategy Business modules Rates & quotations Order management OMS Forwarding operations FMS WHEN THINGS CHANGE When exceptions arise, check first. Expired rate → Wait for pricing confirmation → Use an updated sample rate. Human confirmation Prepare samples De-identified documents, evidence and current workflows Define responsibilities Business owner, approver and partner boundaries Agree acceptance criteria Outputs, differences, exceptions and measurements START WITH YOUR BUSINESS Start with one task in this workflow. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## New business expansion · Solution | Crossport https://crossport.work/i/en/solutions/expansion/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Solution / New business expansion Bring established workflows to new teams and markets. Roles, SOPs and validation scope, connected in one workflow. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Illustrative solutions and interfaces. Confirm actual scope against company processes. 01 Reuse established SOPs Tasks, roles and handoff conditions 02 Validate local rules Specialist confirmation required 03 Run a limited pilot Validate before expanding SEE THE WORK See how the work gets done. Scenario demo · Sample data Auto preview 01 Map the workflow 02 Confirm scope 03 Assign roles 04 Reference SOPs 05 Handle exceptions 06 Run a limited validation 01 Reuse established SOPs Tasks, roles and handoff conditions 02 Validate local rules Specialist confirmation required 03 Run a limited pilot Validate before expanding Current step1/ 6 Map the workflow Roles, SOPs and validation scope Next step Turn experience into repeatable workflows. Capture roles, SOPs and handoff conditions together. Organized shipment evidence Roles, SOPs and validation scope Link document and rule sources Validate local rules before entering a new market. A specialist confirms local requirements before a limited pilot. People retain critical decisions Roles, SOPs and validation scope Keep confirmation and handoff records PEOPLE, AI & SYSTEMS Who does it? Who gets the result? AI workforce AI Operations Specialist Organize documents, check conditions and prepare the next handoff. People decide Critical decisions have a clear owner. Critical operations, milestone confirmation, exceptions and closure Business modules Customer management CRM Order management OMS Control tower & customer service WHEN THINGS CHANGE When exceptions arise, check first. Unconfirmed local rules → Assign specialist review. Do not assume applicability. Human confirmation Prepare samples De-identified documents, evidence and current workflows Define responsibilities Business owner, approver and partner boundaries Agree acceptance criteria Outputs, differences, exceptions and measurements START WITH YOUR BUSINESS Start with one task in this workflow. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI Sales Specialist | Crossport https://crossport.work/i/en/digital-workforce/sales/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk AI workforce / AI Sales Specialist AI Sales Specialist: how does this role work in your team? Organize customer needs and prepare follow-up and quotation handoffs Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Work received from Customer / Market lead AI Sales Specialist Outputs handed to Pricing, customer service DEFINE THE JOB Which tasks should this role start with? Organize customer needs Prepare follow-up drafts Hand off quotations and orders Business scope Ocean import Ocean export Confirm against company workflows Action boundaries Read-only, review and drafts Execute after human confirmation (integration to verify) Selected 2 tasks ·Ocean import Illustrative configuration only. No roles or permissions are created. A DAY IN THE WORK What comes in, what happens, who gets it. Customer inquiry Customer information Conversation records Scenario demo · Sample data Auto preview 01 View inquiry 02 Check missing inputs 03 Compare applicable rates 04 Review charges and margin 05 Confirm quotation 06 Hand off order Export inquiry · Sample Xiamen → Los Angeles · 1 × 40HQ Requested departure: 2026-10-28 Option A Rate valid until2026-10-15 Expired Option B Rate valid until2026-10-31 Awaiting pricing confirmation Review all charge terms. No formal order is created before the customer accepts. Current step1/ 6 View inquiry Quotation drafts and order handoff Next step HUMAN IN CONTROL People still confirm critical decisions. Opportunity selection, relationships, closing and service commitments CONNECTED MODULES How the role works with business modules. Customer management CRM Role outputs return to the business record for the next handoff. START WITH YOUR BUSINESS Start with one task for this role. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI Trade-lane Pricing Specialist | Crossport https://crossport.work/i/en/digital-workforce/rate/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk AI workforce / AI Trade-lane Pricing Specialist AI Trade-lane Pricing Specialist: how does this role work in your team? Organize capacity and rates into verifiable pricing evidence Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Work received from Sales / Customer inquiry AI Trade-lane Pricing Specialist Outputs handed to Sales, operations DEFINE THE JOB Which tasks should this role start with? Organize rates and terms Check validity and applicability Prepare rate comparisons and procurement inquiries Business scope Ocean import Ocean export Confirm against company workflows Action boundaries Read-only, review and drafts Execute after human confirmation (integration to verify) Selected 2 tasks ·Ocean import Illustrative configuration only. No roles or permissions are created. A DAY IN THE WORK What comes in, what happens, who gets it. Inquiry requirements Supplier rates Route and surcharge conditions Scenario demo · Sample data Auto preview 01 View inquiry 02 Check missing inputs 03 Compare applicable rates 04 Review charges and margin 05 Confirm quotation 06 Hand off order Export inquiry · Sample Xiamen → Los Angeles · 1 × 40HQ Requested departure: 2026-10-28 Option A Rate valid until2026-10-15 Expired Option B Rate valid until2026-10-31 Awaiting pricing confirmation Review all charge terms. No formal order is created before the customer accepts. Current step1/ 6 View inquiry Quotation drafts and order handoff Next step HUMAN IN CONTROL People still confirm critical decisions. Supplier choice, capacity, procurement and pricing strategy CONNECTED MODULES How the role works with business modules. Rates & quotations Role outputs return to the business record for the next handoff. START WITH YOUR BUSINESS Start with one task for this role. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI Customer Service Specialist | Crossport https://crossport.work/i/en/digital-workforce/tracking/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk AI workforce / AI Customer Service Specialist AI Customer Service Specialist: how does this role work in your team? Capture customer needs and follow progress and external replies Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Work received from Customer / Sales order AI Customer Service Specialist Outputs handed to Operations, customer DEFINE THE JOB Which tasks should this role start with? Organize customer requirements Summarize progress and exceptions Prepare customer updates and handoffs Business scope Ocean import Ocean export Confirm against company workflows Action boundaries Read-only, review and drafts Execute after human confirmation (integration to verify) Selected 2 tasks ·Ocean import Illustrative configuration only. No roles or permissions are created. A DAY IN THE WORK What comes in, what happens, who gets it. Customer orders Operations progress Customer visibility scope Scenario demo · Sample data Auto preview 01 Summarize milestones 02 Check sources 03 Identify changes 04 Prepare updates 05 Human review 06 Record delivery receipts Operational facts Container A delivered; empty not yet returned. Container B appointment unconfirmed. Source: sample receipts and operations records Customer update · Draft The two containers are progressing separately: one is delivered, while the other awaits a delivery appointment. We will update you after confirmation. Awaiting human review Sample not sent · No automatic time commitment Current step1/ 6 Summarize milestones Source-backed customer update drafts Next step HUMAN IN CONTROL People still confirm critical decisions. Customer relationships, exception explanations, external commitments and sending CONNECTED MODULES How the role works with business modules. Control tower & customer service Role outputs return to the business record for the next handoff. START WITH YOUR BUSINESS Start with one task for this role. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI Operations Specialist | Crossport https://crossport.work/i/en/digital-workforce/destination/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk AI workforce / AI Operations Specialist AI Operations Specialist: how does this role work in your team? Coordinate shipment work, milestones, partners and charge evidence Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Work received from Customer service / Confirmed order AI Operations Specialist Outputs handed to Documentation, billing, partners DEFINE THE JOB Which tasks should this role start with? Organize jobs and open tasks Follow milestones and partner receipts Hand off execution and charge evidence Business scope Ocean import Ocean export Confirm against company workflows Action boundaries Read-only, review and drafts Execute after human confirmation (integration to verify) Selected 2 tasks ·Ocean import Illustrative configuration only. No roles or permissions are created. A DAY IN THE WORK What comes in, what happens, who gets it. Confirmed order Shipment record and milestones Partner receipts Scenario demo · Sample data Auto preview 01 Receive pre-alert 02 Review documents 03 Confirm release conditions 04 Book container pickup 05 Deliver each container 06 Delivery & empty return ARRIVAL NOTICE Sample Linked shipment CP-IM-1024 Arrival location Xiamen · CNXMN Cargo details 2 × 40HQ · General cargo Estimated arrival 2026-10-20 Prepare shipment record Start with an arrival document. Link CP-IM-1024, two containers and the existing order. Keep the source and review critical fields. Sample documents · No system write Current step1/ 6 Receive pre-alert Container status, ownership and next actions Next step HUMAN IN CONTROL People still confirm critical decisions. Critical operations, milestone confirmation, exceptions and closure CONNECTED MODULES How the role works with business modules. Forwarding operations FMS Role outputs return to the business record for the next handoff. START WITH YOUR BUSINESS Start with one task for this role. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI Documentation Specialist | Crossport https://crossport.work/i/en/digital-workforce/document/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk AI workforce / AI Documentation Specialist AI Documentation Specialist: how does this role work in your team? Prepare and check documents with versions and approval evidence retained Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Work received from Operations / Source documents AI Documentation Specialist Outputs handed to Operations, customer service, customs provider DEFINE THE JOB Which tasks should this role start with? Organize document fields Check gaps and conflicts Prepare confirmed versions and handoffs Business scope Ocean import Ocean export Confirm against company workflows Action boundaries Read-only, review and drafts Execute after human confirmation (integration to verify) Selected 2 tasks ·Ocean import Illustrative configuration only. No roles or permissions are created. A DAY IN THE WORK What comes in, what happens, who gets it. Shipping instructions Packing list Bill of lading and customs documents Scenario demo · Sample data Auto preview 01 Receive documents 02 Linked shipment 03 Extract fields 04 Check conflicts 05 Human confirmation 06 Prepare handoff Packing list · Sample source PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG Source retained · Current version V2 Shipment fields · To review Gross weight 16,000kg Conflicting source values A person checks critical fields against the source and confirms them. View human-reviewed example Current step1/ 6 Receive documents Source-linked fields, gaps and versions Next step HUMAN IN CONTROL People still confirm critical decisions. Critical fields, formal documents, versions and release approval CONNECTED MODULES How the role works with business modules. Forwarding operations FMS Role outputs return to the business record for the next handoff. START WITH YOUR BUSINESS Start with one task for this role. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI Billing Specialist | Crossport https://crossport.work/i/en/digital-workforce/reconciliation/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk AI workforce / AI Billing Specialist AI Billing Specialist: how does this role work in your team? Review charges and invoices; prepare billing and difference records Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Work received from Operations / Charges and execution AI Billing Specialist Outputs handed to Finance, customers and suppliers DEFINE THE JOB Which tasks should this role start with? Collect charge evidence Check billing and invoices Organize differences and billing handoff Business scope Ocean import Ocean export Confirm against company workflows Action boundaries Read-only, review and drafts Execute after human confirmation (integration to verify) Selected 2 tasks ·Ocean import Illustrative configuration only. No roles or permissions are created. A DAY IN THE WORK What comes in, what happens, who gets it. Quotation and purchasing terms Execution and charges Customer and supplier invoices Scenario demo · Sample data Auto preview 01 Record changes 02 Link evidence 03 Operations confirms 04 Finance reviews 05 Resolve differences 06 Retain confirmation CP-IM-1024 · Operations–finance handoff 1 item to review Operations 01 Execution records Delivery receipt · Change log Linked to the same shipment Billing 02 Charge evidence Billing review · Difference log Linked to the same shipment Finance 03 Account confirmation AR/AP · Reconciliation records Authorized confirmation required USD 90 haulage charge · Operations to confirm allocation Current step1/ 6 Record changes Operational facts, charge evidence and approval records Next step HUMAN IN CONTROL People still confirm critical decisions. Charge allocation, disputes, billing approval and profit definitions CONNECTED MODULES How the role works with business modules. Billing & settlement Role outputs return to the business record for the next handoff. START WITH YOUR BUSINESS Start with one task for this role. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## AI Finance Specialist | Crossport https://crossport.work/i/en/digital-workforce/finance/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk AI workforce / AI Finance Specialist AI Finance Specialist: how does this role work in your team? Organize AR/AP and reconciliation documents; follow invoicing and terms Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Work received from Billing / Confirmed invoices AI Finance Specialist Outputs handed to Authorized finance owner DEFINE THE JOB Which tasks should this role start with? Organize receivables and payables Prepare invoicing and reconciliation documents Flag overdue accounts and collection tasks Business scope Ocean import Ocean export Confirm against company workflows Action boundaries Read-only, review and drafts Execute after human confirmation (integration to verify) Selected 2 tasks ·Ocean import Illustrative configuration only. No roles or permissions are created. A DAY IN THE WORK What comes in, what happens, who gets it. Confirmed billing records Invoices and payment records Credit terms and policies Scenario demo · Sample data Auto preview 01 Link quotation 02 Collect execution records 03 Review charges 04 Flag missed items 05 Human confirmation 06 Update provisional figures CP-IM-1024 · Confirmed and pending charges Sample definitions Confirmed receivables 1,200 USD Confirmed payables 850 USD Confirmed revenue–cost difference 350 USD Haulage charge 90.00 USD Allocation to review Sample calculation: this difference is not final profit. Unconfirmed charges are excluded. Current step1/ 6 Link quotation Charge comparison, missed items and provisional margin Next step HUMAN IN CONTROL People still confirm critical decisions. Accounting confirmation, credit policy, reconciliation and payment approval CONNECTED MODULES How the role works with business modules. Finance collaboration Role outputs return to the business record for the next handoff. START WITH YOUR BUSINESS Start with one task for this role. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Customer management CRM | Crossport https://crossport.work/i/en/platform/crm/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Customer management CRM Connect customer opportunities and service feedback Customers, contacts, opportunities and follow-up records Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. Export inquiry · Sample Xiamen → Los Angeles · 1 × 40HQ Requested departure: 2026-10-28 Option A Rate valid until2026-10-15 Expired Option B Rate valid until2026-10-31 Awaiting pricing confirmation Review all charge terms. No formal order is created before the customer accepts. BUSINESS OBJECTS What this module manages. Customers, contacts, opportunities and follow-up records Roles involved: Sales and commercial leaders Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 Customers & contacts Link documents to business records with traceable sources. 02 Inquiries & opportunities Retain changes, versions and confirmation evidence. 03 Follow-up & service feedback Follow critical tasks and assign exceptions to owners. 04 Delivery performance feedback Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. Export inquiry · Sample Xiamen → Los Angeles · 1 × 40HQ Requested departure: 2026-10-28 Option A Rate valid until2026-10-15 Expired Option B Rate valid until2026-10-31 Awaiting pricing confirmation Review all charge terms. No formal order is created before the customer accepts. CONNECTED BY DESIGN How upstream and downstream connect. Customer needs Inquiry record Quotation and order Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. AI Sales Specialist Organize customer needs Customer records are not a complete CRM. No promise of automated acquisition. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. New business expansion Bring established workflows to new teams and markets. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Rates & quotations | Crossport https://crossport.work/i/en/platform/rates/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Rates & quotations Find pricing evidence. Make quotation terms clear. Rates, charge terms, quotation versions and validity Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. Export inquiry · Sample Xiamen → Los Angeles · 1 × 40HQ Requested departure: 2026-10-28 Option A Rate valid until2026-10-15 Expired Option B Rate valid until2026-10-31 Awaiting pricing confirmation Review all charge terms. No formal order is created before the customer accepts. BUSINESS OBJECTS What this module manages. Rates, charge terms, quotation versions and validity Roles involved: Pricing, purchasing and sales Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 Organize documents & sources Link documents to business records with traceable sources. 02 Date & product applicability Retain changes, versions and confirmation evidence. 03 Surcharges & currencies Follow critical tasks and assign exceptions to owners. 04 Quotation drafts & human approval Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. Export inquiry · Sample Xiamen → Los Angeles · 1 × 40HQ Requested departure: 2026-10-28 Option A Rate valid until2026-10-15 Expired Option B Rate valid until2026-10-31 Awaiting pricing confirmation Review all charge terms. No formal order is created before the customer accepts. CONNECTED BY DESIGN How upstream and downstream connect. Inquiry and purchasing terms Quotation OMS Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. AI Trade-lane Pricing Specialist Organize rates and terms Expired rates need reconfirmation. Incomplete charges mean provisional margin only. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. Missed charges, unclear margin Every incurred charge has a clear confirmation and billing path. Export quotations From inquiry to order, keep price conditions clear. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Order management OMS | Crossport https://crossport.work/i/en/platform/oms/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Order management OMS Make the customer order clear. Give execution a reliable basis. Logistics service orders, cargo needs, service scope and customer confirmation Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. OMS · Customer order Scenario demo · Sample data Customer service order CP-OMS-1024 · Confirmed version V2 In fulfillment Service scope Ocean import · Arrival and local delivery Cargo requirements 2 × 40HQ / Separate deliveries Customer commitments Appointment awaiting customer confirmation Linked execution CP-IM-1024 FMS Order changes retain versions. A person confirms their operational impact. BUSINESS OBJECTS What this module manages. Logistics service orders, cargo needs, service scope and customer confirmation Roles involved: Sales, customer service and order coordination Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 Receive & review orders Link documents to business records with traceable sources. 02 Service scope & customer commitments Retain changes, versions and confirmation evidence. 03 Confirmation, changes & versions Follow critical tasks and assign exceptions to owners. 04 Assignment, handoff & progress Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. OMS · Customer order Scenario demo · Sample data Customer service order CP-OMS-1024 · Confirmed version V2 In fulfillment Service scope Ocean import · Arrival and local delivery Cargo requirements 2 × 40HQ / Separate deliveries Customer commitments Appointment awaiting customer confirmation Linked execution CP-IM-1024 FMS Order changes retain versions. A person confirms their operational impact. CONNECTED BY DESIGN How upstream and downstream connect. CRM / Quotation OMS order FMS and execution modules Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. Combine roles by process Confirm tasks, permissions and human involvement for your business. A logistics service order is not an e-commerce product order. Critical changes need confirmation. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. Scattered documents, repeat entry One source document. Review it, then reuse it. Export quotations From inquiry to order, keep price conditions clear. New business expansion Bring established workflows to new teams and markets. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Forwarding operations FMS | Crossport https://crossport.work/i/en/platform/fms/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Forwarding operations FMS From booking to delivery, keep every operation in view. Forwarding jobs, bookings, master/house bills, containers and legs Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. CP-IM-1024 Ocean import Container fulfillment in progress Container / type Customs release Carrier release Terminal availability Delivery & empty return CXDU 1024681 40HQ · ContainerA Released Released by carrier Confirmed Delivered Empty return pending TCLU 2035792 40HQ · ContainerB Released Released by carrier Confirmed Delivery pending Appointment pending 2 containers · Tracked separately Shipment status In progress Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked BUSINESS OBJECTS What this module manages. Forwarding jobs, bookings, master/house bills, containers and legs Roles involved: Booking, operations, documentation and destination teams Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 Forwarding jobs & bookings Link documents to business records with traceable sources. 02 Documents, master/house bills & versions Retain changes, versions and confirmation evidence. 03 Milestones, deadlines & exceptions Follow critical tasks and assign exceptions to owners. 04 Overseas handoffs & closure evidence Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. CP-IM-1024 Ocean import Container fulfillment in progress Container / type Customs release Carrier release Terminal availability Delivery & empty return CXDU 1024681 40HQ · ContainerA Released Released by carrier Confirmed Delivered Empty return pending TCLU 2035792 40HQ · ContainerB Released Released by carrier Confirmed Delivery pending Appointment pending 2 containers · Tracked separately Shipment status In progress Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked CONNECTED BY DESIGN How upstream and downstream connect. OMS requirements FMS operations Execution and charge evidence Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. AI Operations Specialist Organize jobs and open tasks AI Documentation Specialist Organize document fields Assess booking, delivery, empty return and financial closure separately. Orders and containers are not always one-to-one. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. Arrival delivery, hard to track Which shipment is stuck? Who takes the next step? Critical deadlines, easy to miss Pickup, delivery and empty return. Act before deadlines are missed. Operations–finance handoff gaps What happened, why is it charged, and who confirms? START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Warehouse collaboration WMS | Crossport https://crossport.work/i/en/platform/wms/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Warehouse collaboration WMS Connect warehouse facts to customer commitments Inbound/outbound, inventory, packages, pallets, batches and tasks Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. Warehouse collaboration · Sample task Inbound appointment 2 containers / Batch 1024 Awaiting warehouse confirmation Received quantity check Packages, pallets and quantities Record differences Outbound & handoff Link customer order Confirm through task receipts BUSINESS OBJECTS What this module manages. Inbound/outbound, inventory, packages, pallets, batches and tasks Roles involved: Warehouse coordination, operations and inventory Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 Inbound & appointments Link documents to business records with traceable sources. 02 Warehouse operations & inventory Retain changes, versions and confirmation evidence. 03 Outbound & container loading Follow critical tasks and assign exceptions to owners. 04 Receipt differences & billing facts Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. Warehouse collaboration · Sample task Inbound appointment 2 containers / Batch 1024 Awaiting warehouse confirmation Received quantity check Packages, pallets and quantities Record differences Outbound & handoff Link customer order Confirm through task receipts CONNECTED BY DESIGN How upstream and downstream connect. OMS / FMS tasks Warehouse operations Execution records Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. Combine roles by process Confirm tasks, permissions and human involvement for your business. Verify WMS scope. Start by connecting the customer's existing warehouse system where appropriate. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. Arrival delivery, hard to track Which shipment is stuck? Who takes the next step? Critical deadlines, easy to miss Pickup, delivery and empty return. Act before deadlines are missed. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Transport execution TMS | Crossport https://crossport.work/i/en/platform/tms/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Transport execution TMS Every pickup and delivery has a task and receipt Transport tasks, appointments, vehicle handoffs and evidence Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. CP-IM-1024 Ocean import Container fulfillment in progress Container / type Customs release Carrier release Terminal availability Delivery & empty return CXDU 1024681 40HQ · ContainerA Released Released by carrier Confirmed Delivered Empty return pending TCLU 2035792 40HQ · ContainerB Released Released by carrier Confirmed Delivery pending Appointment pending 2 containers · Tracked separately Shipment status In progress Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked BUSINESS OBJECTS What this module manages. Transport tasks, appointments, vehicle handoffs and evidence Roles involved: Dispatch, operations and transport partners Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 Pickup & delivery tasks Link documents to business records with traceable sources. 02 Appointments & dispatch Retain changes, versions and confirmation evidence. 03 Delivery and exception receipts Follow critical tasks and assign exceptions to owners. 04 Container empty-return follow-up Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. CP-IM-1024 Ocean import Container fulfillment in progress Container / type Customs release Carrier release Terminal availability Delivery & empty return CXDU 1024681 40HQ · ContainerA Released Released by carrier Confirmed Delivered Empty return pending TCLU 2035792 40HQ · ContainerB Released Released by carrier Confirmed Delivery pending Appointment pending 2 containers · Tracked separately Shipment status In progress Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked CONNECTED BY DESIGN How upstream and downstream connect. Execution requirements Transport tasks Delivery / empty-return evidence Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. Combine roles by process Confirm tasks, permissions and human involvement for your business. Delivery is not empty return. Local delivery does not establish full cross-border road capability. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. Arrival delivery, hard to track Which shipment is stuck? Who takes the next step? Critical deadlines, easy to miss Pickup, delivery and empty return. Act before deadlines are missed. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Customs collaboration CMS | Crossport https://crossport.work/i/en/platform/cms/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Customs collaboration CMS Bring documents, declarations and releases into the shipment Customs documents, review results, declaration receipts and release milestones Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. Packing list · Sample source PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG Source retained · Current version V2 Shipment fields · To review Gross weight 16,000kg Conflicting source values A person checks critical fields against the source and confirms them. BUSINESS OBJECTS What this module manages. Customs documents, review results, declaration receipts and release milestones Roles involved: Customs coordination, documentation and operations Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 Prepare customs documents Link documents to business records with traceable sources. 02 Field checks & versions Retain changes, versions and confirmation evidence. 03 Receipts & rejected declarations Follow critical tasks and assign exceptions to owners. 04 Release & execution linkage Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. Packing list · Sample source PACKING LIST Shipment: CP-IM-1024 Container: 2 × 40HQ Gross weight: 18,000 KG Source retained · Current version V2 Shipment fields · To review Gross weight 16,000kg Conflicting source values A person checks critical fields against the source and confirms them. CONNECTED BY DESIGN How upstream and downstream connect. Shipping documents Applicable declaration service Receipt / Release Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. Combine roles by process Confirm tasks, permissions and human involvement for your business. Document assistance does not replace declaration responsibility. Verify country and interface scope. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. Arrival delivery, hard to track Which shipment is stuck? Who takes the next step? Scattered documents, repeat entry One source document. Review it, then reuse it. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Shipment tracking | Crossport https://crossport.work/i/en/platform/tracking/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Shipment tracking A factual source behind every update Transport objects, actual milestones, estimates and exception signals Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. CP-IM-1024 Ocean import Container fulfillment in progress Container / type Customs release Carrier release Terminal availability Delivery & empty return CXDU 1024681 40HQ · ContainerA Released Released by carrier Confirmed Delivered Empty return pending TCLU 2035792 40HQ · ContainerB Released Released by carrier Confirmed Delivery pending Appointment pending 2 containers · Tracked separately Shipment status In progress Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked BUSINESS OBJECTS What this module manages. Transport objects, actual milestones, estimates and exception signals Roles involved: Customer service, operations, customers and partners Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 Match tracking objects Link documents to business records with traceable sources. 02 Source & update time Retain changes, versions and confirmation evidence. 03 Milestone changes & conflicts Follow critical tasks and assign exceptions to owners. 04 Customer-visible progress Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. CP-IM-1024 Ocean import Container fulfillment in progress Container / type Customs release Carrier release Terminal availability Delivery & empty return CXDU 1024681 40HQ · ContainerA Released Released by carrier Confirmed Delivered Empty return pending TCLU 2035792 40HQ · ContainerB Released Released by carrier Confirmed Delivery pending Appointment pending 2 containers · Tracked separately Shipment status In progress Customs release Customs receipt Sample checked Carrier release Release notice Sample checked Terminal availability Terminal confirmation Sample checked CONNECTED BY DESIGN How upstream and downstream connect. Carrier and partner facts Shipment milestones Customer service / Execution Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. Combine roles by process Confirm tasks, permissions and human involvement for your business. Sample locations are not live vessel positions. Keep estimates separate from actual milestones. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. Arrival delivery, hard to track Which shipment is stuck? Who takes the next step? Customer updates, too much chasing Updates with sources. Replies with evidence. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Billing & settlement | Crossport https://crossport.work/i/en/platform/billing/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Billing & settlement Find business evidence behind every charge Billing rules, execution records, charges, invoices and adjustments Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. CP-IM-1024 · Confirmed and pending charges Sample definitions Confirmed receivables 1,200 USD Confirmed payables 850 USD Confirmed revenue–cost difference 350 USD Haulage charge 90.00 USD Allocation to review Sample calculation: this difference is not final profit. Unconfirmed charges are excluded. BUSINESS OBJECTS What this module manages. Billing rules, execution records, charges, invoices and adjustments Roles involved: Billing, operations, sales and finance Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 Rules & charge conditions Link documents to business records with traceable sources. 02 Execution & allocation Retain changes, versions and confirmation evidence. 03 Invoices & differences Follow critical tasks and assign exceptions to owners. 04 Confirmation & adjustment records Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. CP-IM-1024 · Confirmed and pending charges Sample definitions Confirmed receivables 1,200 USD Confirmed payables 850 USD Confirmed revenue–cost difference 350 USD Haulage charge 90.00 USD Allocation to review Sample calculation: this difference is not final profit. Unconfirmed charges are excluded. CONNECTED BY DESIGN How upstream and downstream connect. Quotation + Execution Charge review AR/AP evidence Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. AI Billing Specialist Collect charge evidence Define currency, precision, exchange rates and allocation. Disputes do not disappear automatically. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. Critical deadlines, easy to miss Pickup, delivery and empty return. Act before deadlines are missed. Operations–finance handoff gaps What happened, why is it charged, and who confirms? Missed charges, unclear margin Every incurred charge has a clear confirmation and billing path. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Finance collaboration | Crossport https://crossport.work/i/en/platform/finance/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Finance collaboration See accounts, differences and business results clearly AR/AP, credit terms, reconciliation, exchange rates and profit definitions Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. CP-IM-1024 · Confirmed and pending charges Sample definitions Confirmed receivables 1,200 USD Confirmed payables 850 USD Confirmed revenue–cost difference 350 USD Haulage charge 90.00 USD Allocation to review Sample calculation: this difference is not final profit. Unconfirmed charges are excluded. BUSINESS OBJECTS What this module manages. AR/AP, credit terms, reconciliation, exchange rates and profit definitions Roles involved: Finance and business leaders Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 AR/AP & credit terms Link documents to business records with traceable sources. 02 Account reconciliation Retain changes, versions and confirmation evidence. 03 Exchange rates & profit definitions Follow critical tasks and assign exceptions to owners. 04 Connect existing finance systems Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. CP-IM-1024 · Confirmed and pending charges Sample definitions Confirmed receivables 1,200 USD Confirmed payables 850 USD Confirmed revenue–cost difference 350 USD Haulage charge 90.00 USD Allocation to review Sample calculation: this difference is not final profit. Unconfirmed charges are excluded. CONNECTED BY DESIGN How upstream and downstream connect. Billing evidence Finance approval Business insights Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. AI Finance Specialist Organize receivables and payables Provisional profit is not final profit. A display does not establish payment capability. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. Operations–finance handoff gaps What happened, why is it charged, and who confirms? Missed charges, unclear margin Every incurred charge has a clear confirmation and billing path. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Control tower & customer service | Crossport https://crossport.work/i/en/platform/control-tower/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Control tower & customer service Give every important exception an owner who follows through Exception cases, tasks, owners, deadlines and evidence Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. October 20 Arrival Rule to review October 22 Container pickup Owner: Operations October 24 Delivery Appointment unconfirmed October 26 Empty return Confirm with receipt Illustrative dates only. Verify free time against applicable rules. BUSINESS OBJECTS What this module manages. Exception cases, tasks, owners, deadlines and evidence Roles involved: Customer service, operations and management Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 Detect risks & exceptions Link documents to business records with traceable sources. 02 Assign & follow up Retain changes, versions and confirmation evidence. 03 Customer update drafts Follow critical tasks and assign exceptions to owners. 04 Evidence & closure criteria Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. October 20 Arrival Rule to review October 22 Container pickup Owner: Operations October 24 Delivery Appointment unconfirmed October 26 Empty return Confirm with receipt Illustrative dates only. Verify free time against applicable rules. CONNECTED BY DESIGN How upstream and downstream connect. Milestone and business changes Tasks Resolution and customer updates Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. AI Customer Service Specialist Organize customer requirements No automatic closure without receipts. Authorized people confirm external commitments. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. Critical deadlines, easy to miss Pickup, delivery and empty return. Act before deadlines are missed. Customer updates, too much chasing Updates with sources. Replies with evidence. New business expansion Bring established workflows to new teams and markets. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Data & business insights | Crossport https://crossport.work/i/en/platform/analytics/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Platform / Data & business insights Base business decisions on consistent definitions Service, customer contribution, supplier performance and metric definitions Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Sample interface. Actual capability and integration scope require process verification. CP-IM-1024 · Confirmed and pending charges Sample definitions Confirmed receivables 1,200 USD Confirmed payables 850 USD Confirmed revenue–cost difference 350 USD Haulage charge 90.00 USD Allocation to review Sample calculation: this difference is not final profit. Unconfirmed charges are excluded. BUSINESS OBJECTS What this module manages. Service, customer contribution, supplier performance and metric definitions Roles involved: Company and department leaders Business responsibilities CORE CAPABILITIES Go deeper around business objects. 01 Service performance Link documents to business records with traceable sources. 02 Productivity & rework Retain changes, versions and confirmation evidence. 03 Customer & supplier analysis Follow critical tasks and assign exceptions to owners. 04 Metric drill-down & evidence Hand outputs to the next stage with context intact. SEE THE MODULE Interface & workflow example. CP-IM-1024 · Confirmed and pending charges Sample definitions Confirmed receivables 1,200 USD Confirmed payables 850 USD Confirmed revenue–cost difference 350 USD Haulage charge 90.00 USD Allocation to review Sample calculation: this difference is not final profit. Unconfirmed charges are excluded. CONNECTED BY DESIGN How upstream and downstream connect. Business and finance facts Consistent definitions Management decisions Confirm actual objects, splitting and consolidation rules. Back to platform overview AI IN THE WORKFLOW Defined AI tasks, inside the workflow. Combine roles by process Confirm tasks, permissions and human involvement for your business. Sample metrics are not customer results. Verify data and samples before launch. CONTINUE WITH YOUR BUSINESS Explore a specific piece of work. Missed charges, unclear margin Every incurred charge has a clear confirmation and billing path. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Xiamen Zhijie: ocean imports and finance | Crossport https://crossport.work/i/en/customers/zhijie/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Home Customer stories CUSTOMER STORY / 01 Xiamen Zhijie: Ocean-import operations & finance collaboration. Explore collaboration needs and future case evidence within the customer's confirmed business scope. CROSSPORT / CUSTOMER STORIES Make every handoff traceable. SEA IMPORT × FINANCE Industry concept illustration · Not customer footage Customer workplace / Interview Awaiting collection & permission Xiamen Zhijie International Logistics Co., Ltd. Customer type International logistics company Business scope Ocean-import operations Finance collaboration Evidence status Name and scope provided by the user; process and results require verification. Related solutions Arrival & delivery Operations–finance collaboration BUSINESS CONTEXT Customer & business context The confirmed case scope is ocean-import operations and finance collaboration. Actual workflows, participants and use scope still need confirmation. WORKING TOGETHER How the work connects Actual handoffs between documents, milestones, charges and accounts require customer materials. Workflow and use scope await customer verification RELATED WORKFLOW · Scenario example From execution records to charge confirmation. This explains a related solution; it is not evidence of the customer's actual workflow or outcomes. Operations 01 Execution records Delivery receipt · Change log Linked to the same shipment Billing 02 Charge evidence Billing review · Difference log Linked to the same shipment Finance 03 Account confirmation AR/AP · Reconciliation records Authorized confirmation required Explore the interactive workflow RESULTS & EVIDENCE Change needs evidence. Workflow changes Previous process, changes and current practice Materials needed Outcome definitions Samples, time boundaries and measurement methods Materials needed Customer voice Authorized testimonials, footage or interviews Materials needed Who should explore this scenario? International forwarders looking to connect ocean-import operations, charge evidence and finance handoffs. Fit depends on current workflows, systems and documents. START WITH YOUR BUSINESS Talk about a similar challenge. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Ocean-import workflow preview | Crossport https://crossport.work/i/en/resources/product-tour/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk PRODUCT TOUR Watch a piece of work move forward. Explore an interactive UI preview. Narrated video and customer interview assets are still to be produced. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us Scenario demo · Sample data Auto preview 01 Receive pre-alert 02 Review documents 03 Confirm release conditions 04 Book container pickup 05 Deliver each container 06 Delivery & empty return ARRIVAL NOTICE Sample Linked shipment CP-IM-1024 Arrival location Xiamen · CNXMN Cargo details 2 × 40HQ · General cargo Estimated arrival 2026-10-20 Prepare shipment record Start with an arrival document. Link CP-IM-1024, two containers and the existing order. Keep the source and review critical fields. Sample documents · No system write Current step1/ 6 Receive pre-alert Container status, ownership and next actions Next step STORYBOARD Every chapter makes one thing clear. 01 Receive arrival documents Retain sources and link the shipment 02 Check release conditions Confirm each of the three conditions 03 Execute and hand off by container Track delivery and empty return separately 04 Move facts into charge review Route evidence and differences to the owner VIDEO & MOTION Media should explain the work. Narrated workflow video · To be produced Suggested length: 30–45 seconds, one workflow and one exception. Captions & clarity Readable native UI, with a separate mobile composition. Pause or explore manually A looping animation does not replace human approval. START WITH YOUR BUSINESS Start with one real task. Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Export inquiry: interactive sample | Crossport https://crossport.work/i/en/resources/interactive-demo/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk INTERACTIVE SAMPLE Try a sample. Inspect the organized result. A fixed interactive example for exploring inputs and outputs. No real model calls or file uploads. Let's talk See a business demo first Next: choose a challenge → Add context → Contact us SAMPLE INPUT Export inquiry documents Complete sample Missing-data sample Failure state Customer inquiry · Constructed sample Please quote ocean export from Xiamen to Los Angeles. 1 × 40HQ, general cargo, gross weight 18,000 kg. Requested departure: 2026-10-28. Include charge terms and validity. Run fixed sample SAMPLE OUTPUT Turn documents into reviewable fields. See a preset result, missing items or a failure path. BEFORE REAL WORK Missing inputs and failures need a way forward. Missing information Say which documents are needed. Do not invent values for empty fields. Conflict Check against the source. People confirm critical fields and versions. Failure Retry or hand over. Unfinished work stays unfinished. START WITH YOUR BUSINESS Want this step inside your workflow? Map your workflow, choose a starting point and agree how to evaluate it. Let's talk Next: choose a challenge → Add context → Contact us Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Freight tools: tracking, schedules, HS and currency | Crossport https://crossport.work/i/en/tools/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk FREIGHT TOOLS Everyday freight work. Useful tools to get started. Check progress, explore schedules and classification, or convert charges. Tool results can start a business conversation. Container & cargo tracking Use a bill of lading or container number to review milestones and tasks. Sailing schedules Explore departure, arrival and cut-off details by route. HS code lookup Explore classification clues and conditions to verify. Currency calculator Convert charges using an exchange rate you enter. Container & cargo tracking Use a bill of lading or container number to review milestones and tasks. Interactive sample · No live query service connected Container / Bill of lading number View query information View fixed sample Bring Container & cargo tracking into your team’s workflow? Let's talk Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Contact Crossport about your freight workflows https://crossport.work/i/en/talk/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk LET’S MAP YOUR BUSINESS Start a conversation about the work that matters. Email us or add us on WeChat. You can also choose a challenge and add context first. Email us Add on WeChat WeChat contact · Hamu Scan with WeChat to add this contact. Save WeChat QR code On mobile, save the image, then select it from your album in WeChat Scan. Email: i@iamhamu.com · The email button opens your mail app. You confirm sending. You came from Website Adjust your challenge anytime. No complete requirements document needed. What to clarify together Turn an efficiency goal into a clear starting point. 01 A current-workflow map Who does what, where work stalls and where documents live. 02 One priority starting point Focus on one task type and define the human–AI responsibilities. 03 A validation checklist Samples, scope, conditions and evaluation criteria. These are discussion topics and intended outputs. We agree the actual scope together. Explore the implementation approach 1 Choose a challenge 2 Add context 3 Confirm & contact 01 / Start with a challenge you recognize What is slowing your team down? Choose more than one, or describe your work directly. Arrival delivery, hard to track Critical deadlines, easy to miss Operations–finance handoff gaps Missed charges, unclear margin Customer updates, too much chasing Scattered documents, repeat entry Export quotations New business expansion Other challenges / Context from the previous page About 2 minutes · You can go back Add business context Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Crossport site map https://crossport.work/i/en/sitemap/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Crossport site map Main pages Home Business scenarios & solutions AI workforce Platform Implementation Integrations Resources Trust & data management Solution details Arrival delivery, hard to track · Solution Critical deadlines, easy to miss · Solution Operations–finance handoff gaps · Solution Missed charges, unclear margin · Solution Customer updates, too much chasing · Solution Scattered documents, repeat entry · Solution Export quotations · Solution New business expansion · Solution Role details AI Sales Specialist AI Trade-lane Pricing Specialist AI Customer Service Specialist AI Operations Specialist AI Documentation Specialist AI Billing Specialist AI Finance Specialist Module details Customer management CRM Rates & quotations Order management OMS Forwarding operations FMS Warehouse collaboration WMS Transport execution TMS Customs collaboration CMS Shipment tracking Billing & settlement Finance collaboration Control tower & customer service Data & business insights Demos & assets Customer story · Xiamen Zhijie Product tour & workflow preview AI experience · Sample mode Freight tools Let's talk Product reference Product overview llms.txt llms-full.txt XML Sitemap robots.txt Site map · i@iamhamu.com Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号 ## Crossport product overview: freight forwarding, AI colleagues and collaboration https://crossport.work/i/en/product-overview/ Skip to content Start with one workflow. Build capability across your team. How we work Crossport Solutions AI workforce Platform Customer stories Freight tools EN Log in Resources Let's talk Crossport product overview: freight forwarding, AI colleagues and collaboration Crossport is an AI-native collaboration platform for international freight forwarders. It connects teams, global partners and existing systems around each shipment, starting with a defined task and evaluating results step by step. Who it is for For growing mid-sized international freight forwarders and cross-border logistics companies connecting customer needs, fulfillment, charges and business insights. The connected business chain CRM → Rates and quotations → OMS orders and commitments → FMS bookings and operations → WMS / TMS / CMS execution → Tracking and customer service → Billing → Finance and business insights. Business scenarios Arrival delivery, hard to track — Which shipment is stuck? Who takes the next step? Critical deadlines, easy to miss — Pickup, delivery and empty return. Act before deadlines are missed. Operations–finance handoff gaps — What happened, why is it charged, and who confirms? Missed charges, unclear margin — Every incurred charge has a clear confirmation and billing path. Customer updates, too much chasing — Updates with sources. Replies with evidence. Scattered documents, repeat entry — One source document. Review it, then reuse it. Export quotations — From inquiry to order, keep price conditions clear. New business expansion — Bring established workflows to new teams and markets. AI roles AI Sales Specialist — Organize customer needs and prepare follow-up and quotation handoffs AI Trade-lane Pricing Specialist — Organize capacity and rates into verifiable pricing evidence AI Customer Service Specialist — Capture customer needs and follow progress and external replies AI Operations Specialist — Coordinate shipment work, milestones, partners and charge evidence AI Documentation Specialist — Prepare and check documents with versions and approval evidence retained AI Billing Specialist — Review charges and invoices; prepare billing and difference records AI Finance Specialist — Organize AR/AP and reconciliation documents; follow invoicing and terms Platform modules Customer management CRM — Connect customer opportunities and service feedback Rates & quotations — Find pricing evidence. Make quotation terms clear. Order management OMS — Make customer orders clear and execution evidence-based Forwarding operations FMS — Track operations and exceptions from booking to delivery Warehouse collaboration WMS — Connect warehouse facts to customer commitments Transport execution TMS — Every pickup and delivery has a task and receipt Customs collaboration CMS — Bring documents, declarations and releases into the shipment Shipment tracking — A factual source behind every update Billing & settlement — Find business evidence behind every charge Finance collaboration — See accounts, differences and business results clearly Control tower & customer service — Give every important exception an owner who follows through Data & business insights — Base business decisions on consistent definitions Capability and evidence boundaries This website presents a product framework and constructed examples, not a claim that every capability is live. Tracking, sailing and HS tools show fixed examples; the currency calculator uses visitor-supplied inputs. Role previews make no real AI calls, upload no documents and write to no business system. Authorized people confirm critical operations, documents, charges and payments. Xiamen Zhijie International Logistics Co., Ltd.: the provided scope is ocean-import operations and finance collaboration. Enabled modules, workflow changes, testimonials, outcome data and publication materials still require verification. No return-on-investment claim is made. Contact and starting point The first conversation clarifies workflows, documents and systems, a priority task and an evaluation method. Email i@iamhamu.com or view the WeChat QR code on the contact page. Let's talk Site map · i@iamhamu.com Crossport Handle more business. Keep every shipment in control. International freight collaboration platform Explore your work Solutions AI workforce Platform Customer stories Explore further Order management OMS Forwarding operations FMS Integrations Trust & data management Start here Implementation Freight tools Resources & guides Business demo Interactive sample Crossport · 跨境物流一体化操作系统 Site map ｜ Product overview © 2026 广州心动频率科技有限公司 ｜ 粤ICP备2026132349号